“Good solid deterrent as proven by numerous tests. 2 very small criticisms, 1, the packaging was an absolute pig to to open and 2, some dayglo covering on the lock to make it more visible would be a great idea. The one I bought was for my motorbike. I'm going to buy another for my push bike. Great lock! Btw I've made mine more visible with some electrical earth tape, not pretty but effective. See pic.”
Thanks for leaving us a review, we're glad to hear you're happy with the lock and thanks for your feedback. We'll be sure to keep this in mind for the future!
“I purchased the zip locks and I believe they are a great product however I wish there was a way to tuck in the tails when you zip them in.
The locking mechanism or the key could be a bit more complex”
Thanks for leaving us a review and for providing your feedback. We're glad to hear you like the product overall and we'll keep this feedback in mind for future development!
Thanks for leaving us a review and providing your feedback. We are currently working on a carrying solution for the DX1000 so something will be released in the future!
“I waited too long for the lock..it was a anxious time as I have a brand new moterbike... communication could be better and also the response. Lock seems to be food only time will tell fingers crossed.”
Thanks for leaving us a review and for providing your feedback. We'll be taking this on board so we can make improvements going forward. We do hope you're happy with your new lock!
Thanks for leaving us a review, we're sorry to hear about the issue with your lock but so happy we were able to resolve this for you. We're really glad to hear you're loving your locks!
“Had been on a email when back in stock this worked well got email to say back ordered that day , two days later hiplok DX1000 arrived and chain on specified day great service this is my third item I have purchased from them good company to do business with.”
Thanks for leaving us a review, we're sorry to hear you didn't hear back from us. We have checked our sales inbox and unfortunately cannot find your message. We're also sorry if the correct email (support@hiplok.com) was not clear on the site, we'll look into this to make this clearer going forward. We do hope though that you are happy with your lock and that this can give you the peace of mind needed
“The lock itself looks and feels solid and I have no doubt it will be hard to destroy it with tools. However I noticed that there is a possibility that it can be self destroyed in a few years: the gaps between lock part and brace itself is so massive that water and dirt will inevitably go inside the lock part when it will be kept outside. I saw there rubber seals on the brace to avoid it but they are way too far from where they should be when brace is locked. See pictures. Very disappointed to see this on such expensive lock. Honestly didn’t think I will see this on your lock after all reviews from famous YT channels and communities.”
Thanks for leaving us a review, though small gaps are normal for the DX1000 the gap should not be significant. The rubber sleeves can be pushed up slightly to close in that gap. We can see you have emailed us to resolve this issue and we're glad this solution as worked for you!
Thanks for leaving us a review, we're glad you're liking your lock but we're sorry to hear this doesn't fit your rear tyre. We'll be sure to keep this feedback in mind for future development!
“While I know that this is a good, strudy lock to be used with my motorcycle the lock can be fincky to lock/unlock. When you consider I have to get down on my hands and knees to mount it to the front/rear wheels of my motorcycle it becomes a pain to do. Had I known that it was this hard to lock/unlock I would have purchased a different unit.”
Thanks for leaving us a review, we're sorry to hear you're having some trouble with your lock. This isn't common so we have sent you an email with a couple things that you can try that may help with this problem.
“Excellent, solid lock, I'm really impressed with my purchase.
The item was delivered on time and packaged well, again, really impressed with the service, thank you.”
“Product works as advertised. Mounting and usage are both very easy. I'm not very excited about the supplied plugs and screws though. The plugs are 7mm in diameter instead of 6 or 8 and I received screws of different sizes in one package. Overall great product!”
Thanks for leaving us a review, we're glad to hear you're overall happy with your Hiplok JAW's. We're sorry though about the issue with the screw sizing in one of the packs, that has been highlighted with our product team to prevent this happening again.
“The D1000 is an impressive peace of hardware. I feel now secure to leave our expensive ebikes in city centers, while we go to visit the city. The only thing which annoys me, is the frequency of the Hiplok Newsletter, which is not ok by any means and therefore I unsubscribed.”
“Can't vouch for the efficacy of the lock as it has yet to be tested by a thief. I do enjoy the design as it feels very sturdy and looks great. Delivery was quick.”
