Hive Insurance Services Reviews

Name: Hive Insurance Services
Address: The Hive, Almondsbury Business Centre, Bradley Stoke, Bristol
Rating: 4.28

4.3 Rating 240 Reviews

83 %

of reviewers recommend Hive Insurance Services

Company Reviews

Questions

Metrics

4.3

Based on 240 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0800 028 0849

Email:

enquiries@hiveinsure.co.uk

Location:

The Hive, Almondsbury Business Centre, Bradley Stoke
Bristol
BS32 4QH

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The chat function of April UK is second to none, and is supported by two professional and helpful team members Ellie and Lewis. Refreshing service !”

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Posted 7 years ago

“With a speedy courteous and positive reply”

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Posted 7 years ago

“very simple but helpful conversation with a "human"”

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Posted 7 years ago

“Answered my questions”

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Posted 7 years ago

“I got though to customer services swiftly and Lewis was extremely knowledgeable and helped me understand an issue I had. He followed up with an email as requested and helped to resolve my query. Excellent service, many thanks”

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Posted 7 years ago

“Lesley from your customer service dept was very helpful and dealt with my query in a professional manner.”

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Posted 7 years ago

“Lynsey GARLAND was great help, she answered all my questions.”

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Posted 7 years ago

“Just a 5 min chat and all sorted couldnt of been easier , thank you ellie you were a great help”

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Posted 7 years ago

“Excellent service”

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Posted 7 years ago

“Helped me solve my issues over chat.”

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Posted 7 years ago

“Ellie was very helpful and offered effective support. Website could be easier to navigate, however, when looking for the relevant hospitals list i.e. I could not locate the PMI hospitals but did find the regional plus (maybe its me)”

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Posted 7 years ago

“The Service administrator ,Harry Hornigold has been most helpful,patient ,courteous and professional with his dealings regarding my query today.It is rare these days to get such satisfactory service as I have received.Good Staff training all round.”

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Posted 7 years ago

“They answered my questions”

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Posted 7 years ago

“The service I have received so far had been amazing. The claims process has been professional and hassle free. Very happy customer”

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Posted 7 years ago

“I have had the best experience with April UK. Very helpful and the claims process has been handled professionally and hassle free. I would recommend to all and will be a long term customer”

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Posted 7 years ago

“Very efficient and helpful telephone customer service representative.”

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Posted 7 years ago

“Ellie helped me out and answered my query straight away”

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Posted 7 years ago

“I am in the early stages of my first claim with April but have had nothing but exemplary service so far. I was searching through the website this morning and a very helpful Ellie was there on Live Chat to answer all of my queries quickly and effectively. So far, so good!”