Hobby Lobby Reviews

“ Customer service is supposed to be number one. ”

“ Cynthia, at the Altus, OK, location is the most amazing person, she goes above and beyond to help someone. Her customer service skills are personalized and excellent!!! She is such a blessing to that store. She has gone above and beyond to help me everytime. She needs to be recognized for her work, she is such a great asset to Hobby Lobby. :) ”

“ That kind of customer service is just wonderful and why I love shopping this store. ”

“ SHEILA at your FAIR LAKES STORE This employee at your store should be commended on her outstanding customer service Called store to check on laminating paper and Sheila went above and beyond to give me the answer Truly made my day TEN STARS FOR SHEILA ”

“ I prefer Hobby Lobby for crafts. I make a lot of cards. I find that they carry items like steps dies and just more to choice from Always find more choice even card stock has more of a choice. I live in Connecticut . I guess it depends on what you want. The service has always been good workers helpful. ”

“ Hobby Lobby has been my 'go to' store. However, since the 40% off coupon was discontinued.....not so much. My husband will tell you there was always a large bag of treasures when I returned home. Not any more! The customer service has always been awesome! ”

“ I just want to say that Shera in the crafting department was so awesome. She helped me so much. Shera has outstanding customer service. I went to the store on Fairmont in Pasadena Texas. ”

“ S/O to store 700 in Fresno, Ca. For customizing a picture frame for me. They had great customer service skills that made me feel like I was a part of Hobby Lobby “family”. Thanks Paul ”

“ I love the merchandise, however after shopping for many years, I find the managers are very unfriendly, the one presently in Janesville is VERY unfriendly and cold. Unfortunate, this is suppose to be a Christian based store, and now things are getting greedy, they no longer offer the 40 percent coupon... and not even a senior discount, a multi million dollar industry and they are taking away more. Michael’s, the other craft store is the only one to offer to seniors, which I will be going to a LOT more. Give your people customer service classes and if your managers keep up their demeanor, get rid of them and replace with helpful, friendly people ”

“ Great service!!! The pines Blvd in Miami Hobby Lobby has great customer service! Silvane R was super helpful and treated us very good! ”