Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,640 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,640 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

customerrelations@holidayextras.com

Write Your review

Tell us how Holiday Extras made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would usually not review than write a bad one but I felt I needed to. The room was basic as expected but it didn’t feel clean and my son even wanted to sleep in his clothes. The taxi to the airport was great though, however upon return I called for collection, they seemed confused about who I was and told me to book my own taxi as there was no-one available.”

Helpful Report

Posted 1 hour ago

“From start to finish. It was so easy and well oiled. Definitely will use again if flying from Heathrow”

Helpful Report

Posted 12 hours ago

“Amazing price considering Easter break.”

Helpful Report

Posted 14 hours ago

“Overall, all went well. The shuttle bus service was however slow and the buses overcrowded.”

Helpful Report

Posted 16 hours ago

“All went smoothly with no hold up .Buses waiting at pick up on return even though it was midnight.We always use silver Zane.”

Helpful Report

Posted 16 hours ago

“I was very disappointed this time . I have booked till 18.00 hrs but was asked to pay £10 at 17.42. I was very disappointed to say the least . I will not use this company again unfortunately. I have used this company for many years as iam a regular traveller . So disappointed”

Helpful Report

Posted 17 hours ago

“Went above and beyond to help us get home when our car broke down a big thank you to all.”

Helpful Report

Posted 17 hours ago

“Great service. Easy parking and transfer. On the way back there was a lot of people at the bus stop and the driver got as many people on as safely possible then made sure the remaining people had another bus. Also helped us off with our luggage”

Helpful Report

Posted 17 hours ago

“I’ve used Manchester Drop and Go many times and am now used to the system. It isn’t the cheapest parking option but great to have your car on site - especially if flying from T3!!”

Helpful Report

Posted 1 day ago

“Great service. Getting more expensive but can’t fault service”

Helpful Report

Posted 1 day ago

“Brilliant service always as been cannot fault it”

Helpful Report

Posted 1 day ago

“Excellent service all round. We were delayed arriving for departure and they called to check on us. Also delayed on our return, no drama there too. Quick and simple process. Would use instead of parking again.”

Helpful Report

Posted 1 day ago

“Thank all involved for caring for us excellent and punctual transfers polite staff and comfortable coaches will be using transfers again in June”

Helpful Report

Posted 2 days ago

“Great for making your travel plans much less stressful. Friendly and clean .”

Helpful Report

Posted 2 days ago

“Using Maple Parking Meet and Greet at Birmingham Airport. Drop off was smooth, however upon collection, although car was there, it was damaged. Big dent in the bonnet which also no longer shuts properly. Photos taken by both staff there and us, reported to their Head Office, but no feedback apart from an automated response saying they will respond in 5 days. Very disappointed”

Helpful Report

Posted 2 days ago

“The hotel is quirky boutique style, really nice atmosphere in the bar/restaurant, and comfortable beds ! It’s hard to find, couldn’t have done it without the SatNav. It’s like it’s on an industrial site. Also the buses to the Terminal are every 45 minutes, not regular enough. Would I book hotel/parking again….probably!”

Helpful Report

Posted 2 days ago

“Car not ready on pick up. Almost an hours wait after a long already delayed journey. Before they sourced our vehicle to be dug out from the middle of the park we had a lively discussion in re of if we’d booked the correct time for pick up. We had - turns out they entered the wrong instructions. Complained to H Extras no reply as yet… pretty useless all round!”

Helpful Report

Posted 2 days ago

“Only positive is the car was on time, but had obviously been parked outside it had loads of bird droppings over it”

Helpful Report

Posted 3 days ago

“Fairly straight forward to get too. Friendly staff (even at 3.30am). Went straight to T2. Pick up at stop 17.”

Helpful Report

Posted 3 days ago

“Excellent service”

Helpful Report

Posted 3 days ago

Holiday Extras is rated 4.3 based on 7,640 reviews