Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,113 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,113 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book and park at Liverpool John Lennon airport”

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Posted 2 months ago

“Simple and straightforward taking the worry out of parking!”

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Posted 2 months ago

“As usual, best priced site for parking at MAN. I am a regular user. The airport facilities at MAN were as usual poor compared to our destination, this time Valencia.”

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Posted 2 months ago

“Everything on time”

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Posted 2 months ago

“Always use hotel with parking, meet and greet. Will continue to use. This service was as good as others. Parking and hotel stay, handy having a luggage weight machine in hotel”

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Posted 2 months ago

“Car park was closed upon arrival and had to pay for another car park. I have called and you informed me that my claim is being dealt with but I have heard nothing. Very angry will never book with you again”

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Posted 2 months ago

“Cophall parking was great value and easy to find and use. Highly recommended.”

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Posted 2 months ago

“No problems. Very easy to use.”

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Posted 2 months ago

“Great value airport parking”

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Posted 2 months ago

“Location is excellent and very polite workers.”

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Posted 2 months ago

“Very professional service both pick up from airport and back to airport was seamless and cannot fault the taxi personnel for appearance and service.”

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Posted 2 months ago

“Ease and availability on jetpark 3. Price is right too. Only 4 stars as disabled bays need monitoring as full of vans and cars not showing blue badge, we had to park and walk further than was acceptable.”

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Posted 2 months ago

“Always find the service easy to use”

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Posted 2 months ago

“Meet and Greet, it isn’t. Possibly the worst service I have ever encountered in my life and I travel a lot. It is not as advertised… ‘Seamless service - parking is done for you. Our most popular meet & greet.’ Given a card with a threat… ‘Due to time restrictions in the car park you must be at the collection point within 10 minutes of your call, or you may incur additional charges.’ We called as soon as the luggage was collected, walked immediately to pick up our car. Took 4 minutes to get there. Rushed to beat the 10 minutes penalty threat. Was made to wait out in the cold for around 25 minutes with two children after a long journey home. No information provided when requested. Staff unhelpful. There were several other unhappy customers present also.”

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Posted 2 months ago

“Brilliant service as always.”

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Posted 2 months ago

“No problem parking the car and picking it up”

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Posted 2 months ago

“The valet parking at Stansted was excellent and seamless as usual. Many thanks for a great service.”

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Posted 2 months ago

“I used the pickup at the airport service and it was easy and smooth to be dropped off and collected from my hotel. The price was amazing and great value for money.”

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Posted 2 months ago

“Easy website to navigate and book, gives various options for parking and prices, easy to find car parks, a very good service will definitely use again, thank you”

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Posted 2 months ago

“Always use jetparks. Very easy to park and to amend booking if needed”

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Posted 2 months ago

Holiday Extras is rated 4.3 based on 7,113 reviews