Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,665 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Holiday Extras 5 star review on 3rd March 2025

George

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Knowing there were having queuing problems etc at the airport, we were picked up well in advance to make sure everything ran smoothly.”

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Posted 9 months ago

“The transfer from airport to hotel was quick and really good. However, can not say the same for the way back. We booked a premium shared shuttle and when we booked we were told transfer time was 20-30 mins. We were picked up half an hour late and then the driver went to about 5 other stops and was continuously going back on himself to get to each hotel, in total we got to the airport an hour and a half after our original pick up time. This was frustrating as the first transfer had been so good and we used them last year and never had this problem so hopefully was a one off.”

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Posted 9 months ago

“Easy to book, well sign posted, quick access to bus transfer both to and from airport. Will definitely use again if flying from Bristol.”

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Posted 9 months ago

“Process worked like clockwork. Transfer drivers helpful and friendly.”

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Posted 9 months ago

“Convenient- slightly further to walk than we have booked before”

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Posted 9 months ago

“Easy booking and everything went smoothly from arrival to departure.”

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Posted 9 months ago

“Easy to book parking ,and no hassle with getting in or out of car park .”

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Posted 9 months ago

“Everything went very smoothly”

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Posted 9 months ago

“Simple to use and efficient. Drop off and pick up was excellent and close to airport.”

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Posted 9 months ago

“Easy car park to use Only complaint is surely it could be a little cheaper!”

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Posted 9 months ago

“Was well worth it but the lounge ran out of beer after 1 pint”

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Posted 9 months ago

“Absolutely no stress straight to upper deck brakefast before flight 👌 happy would recommend 👌”

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Posted 9 months ago

“Straight forward drop off parking space no problem at GLASGOW INTERNATIONAL.taken straight to airport. Pick up on return was a wait about 10 minutes. Driver on return very attentive checked names then loaded luggage onboard bus. Never use any other car park always found sky park very straight forward and easy. Well done all.”

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Posted 9 months ago

“Good service, but long wait for the buses. Also at Stansted Airport the queue for long stay is the same as Jet parks and it was chaos when 2 buses arrived almost at the same time. Need to have a better queuing system so there isn't a mad pzn8c”

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Posted 9 months ago

“Efficient and cost effective. Worked well”

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Posted 9 months ago

“Convenient parking next to terminal building. Access and exit to car park controlled by number plate recognition. No problems encountered.”

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Posted 9 months ago

“You get 15 days parking and a room for little more than 2 weeks jet parks off airport parking. The dinner meal deal of 3 courses for £15 will save around £10 of normal cost so is worth buying in advance. The rooms are basic but have everything and there is free WiFi and a regular shuttle bus to the airport.”

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Posted 9 months ago

“Quite easy to book, (and cancel when I booked the pick up for a day before I should have) It was a little difficult changing the date, this was considerably more costly than cancelling and starting again, which meant refunds, and codes to use when rebooking etc Great efficient service at drop off and pick up Buses waiting on drop off and pick up which was fantastic”

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Posted 9 months ago

“Budapest taxi company on time in unmarked Merc but with friendly drivers who provided What’s App message to introduce themselves just prior to pick up. Friendly chaps who got us from airport to hotel & back again very efficiently.”

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Posted 9 months ago

“The cost was reasonable and cheaper than a taxi based upon 9 days away. The car park was very close which helped my 90 year old mother”

Helpful Report

Posted 9 months ago

Holiday Extras is rated 4.3 based on 7,665 reviews