Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,156 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,156 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

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“We used the drop and go in Manchester, excellent service , easy to drop off the key and also collection, car was waiting for us when we landed , would recommend”

Helpful Report

Posted 10 months ago

“Entry was well sign posted and quite easily found, reception pleasant and friendly,maybe larger signage for car parking lots to help find where they parked your car.”

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Posted 10 months ago

“Short stay was perfect literally across from airport no waiting on busses or long walk.”

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Posted 10 months ago

“All excellent”

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Posted 10 months ago

“Very good, easily found, nice welcome by the staff before and after holidays Definitely will use them again.”

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Posted 10 months ago

“Nice and easy and efficient as normal”

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Posted 10 months ago

“Booking easy, parking easy for a change, pickup worked well even though the arrival machine misread my car reg. Good service during quiet periods.”

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Posted 10 months ago

“Excellent convenience , site and service at a reasonable price”

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Posted 10 months ago

“It just what it said it would do. Easy check in and perfect return with car ready for collevtion”

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Posted 10 months ago

“The whole process of arriving at the Hilton, parking and getting to the airport the next morning was easygoing”

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Posted 10 months ago

“We booked and paid for a car parking space on the 7th March. On arrival we found it very stressful trying to find a space to park it took us over 30 minutes driving around and round for a space. I booked on the understanding there would a space for us but. So it made us very stressed before we even started our holiday. Then on arrival to pick the car up was made to pay £59 due you your error which I had an email saying they were at fault so all in all the experience was not the best”

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Posted 10 months ago

“Hotel Britannia was good. Quiet room, decent dinner in the bar and free bottle of wine from Holiday Extras. Whats not to like.”

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Posted 10 months ago

“Easy to get to the terminal, prompt and efficient return of car when getting back”

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Posted 10 months ago

“Meet and greet is fantastic. If there's a delay driving to the airport there's no heart stopping wait for a car park bus. Just drop the keys off and one minute walk to the terminal.”

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Posted 10 months ago

“Great service for Drop and Go parking at Manchester airport. Quick and easy,no fuss.”

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Posted 10 months ago

“We stayed overnight before our holiday for little more than the cost of the parking. We had a very relaxed start to our holiday as a result.”

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Posted 10 months ago

“Quick and easy to drop off car and catch the bus to the terminal. Likewise on the return journey”

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Posted 10 months ago

“Easy process with booking and parking on the day of flight departure.”

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Posted 10 months ago

“Why do the drivers change your car car temperature settings defo 18 deg C to 29????//”

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Posted 10 months ago

“The easiest airport parking system I have experienced. Really friendly and kind staff to welcome us both in car park and in reception, and to ensure we understood their system. Can't fault them. Will be booking with them again.”

Helpful Report

Posted 10 months ago

Holiday Extras is rated 4.3 based on 7,156 reviews