Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,157 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,157 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

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“Would definitely recommend”

Helpful Report

Posted 10 months ago

“Great service,not overcrowded,staff were very helpful.”

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Posted 10 months ago

“We had booked the valet parking service at Luton Airport. In summary everything worked like clockwork. Information was great, directions simple to follow, prompt friendly service. Thank you Team.”

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Posted 11 months ago

“Everything worked smoothly as promised at East Midlands.”

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Posted 11 months ago

“So convenient, uncomplicated, quick and simple Drop off the car. Hand in the keys The car is awaiting you to drive away on your return”

Helpful Report

Posted 11 months ago

“Very convenient for airport transfers, ANPR gate quickly identified vehicle and allowed speedy access and exit. Very good reception by Radisson Blu staff. No waiting for Shuttle and collection from airport was very good.”

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Posted 11 months ago

“All very easy - dropped car at T3 Gatwick and car was ready and waiting on our return. Would definitely use again.”

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Posted 11 months ago

“No problem getting to ANPR. 8min ride to T3. Quite pleased and relaxing ride there and back.”

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Posted 11 months ago

“Easy to set up and pay . Easy to turn up and park up . Get on bus straight to terminal . Same on return”

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Posted 11 months ago

“Seemed a lot easier to Park than T2 west more car park spaces available. Easy access and easier to get to airport. Very pleased”

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Posted 11 months ago

“Well signed, ANPR entrance, friendly welcome, no waiting for shuttle bus both ways.”

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Posted 11 months ago

“Comfortable clean room 10 minutes from airport”

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Posted 11 months ago

“all worked out perfectly”

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Posted 11 months ago

“Everything was easy very clear & while price was higher than expected still good value. Thanks again”

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Posted 11 months ago

“It was easy and very convenient. 5 minutes walk to the airport”

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Posted 11 months ago

“Easy and fast.”

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Posted 11 months ago

“It was okay not as good as Aspire lounge”

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Posted 11 months ago

“Easy to book, quick efficient process to book your keys in. Buses very regular and quick service to collect keys after holiday”

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Posted 11 months ago

“It all went like clock work. I couldn't ask for more.”

Helpful Report

Posted 11 months ago

“Early morning flight from Newcastle and car drop off was completed quickly and efficiently - in the terminal with in 5 minutes. On return circa 7pm the keys were handed over and we left the car pack with in 5 minutes - Fantastic service”

Helpful Report

Posted 11 months ago

Holiday Extras is rated 4.3 based on 7,157 reviews