Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,156 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,156 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and professional”

Helpful Report

Posted 10 months ago

“Expensive even when booked well in advance!”

Helpful Report

Posted 10 months ago

“easy to book got to airport, barrier lifted & same on return. No messing whereas other people seemed to be turning around & leaving as though they couldnt get on because car park was full. Was only about £10 extra from other carparks too”

Helpful Report

Posted 10 months ago

“Purple Parking worked well. Buses arrived and departed without much delay. Had minor issue with staff directing me to wrong area of car park on collection but all good.”

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Posted 10 months ago

“Fair price and shuttle was waiting for us on departure and arrival”

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Posted 10 months ago

“It was very easy to book our requirements. The accommodation was very good and the car parking service was also very good. How a couple of minor points to mention a) Instructions to find the car park could be improved and b) On arrival back in Edinburgh our pickup point was unavailable due road works , it would have been helpful to have been advised of a new pick up point. A quick telephone call sorted matters out.”

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Posted 10 months ago

“Convenient, easy check in and out. Expensive.”

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Posted 10 months ago

“Easy booking. Everything went as planned”

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Posted 10 months ago

“Really easy to book for airport car parking at Liverpool airport. Remembers my car registration details from a previous booking. Very quick to enter and find a space, and exit without issues. Offered fast track security at the airport which we booked and flew through security with ease,”

Helpful Report

Posted 10 months ago

“Easy to book and seamless experience. Hop on bus runs regularly. Car park was very busy but we found a space. No issues at all.”

Helpful Report

Posted 10 months ago

“Very convenient”

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Posted 10 months ago

“Great job 👏🏼”

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Posted 10 months ago

“Very efficient airport carpark. Easy to use- no need to hand in keys or even a ticket, barrier opened automatically on arrival and departure. Bus arrived fairly promptly.”

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Posted 10 months ago

“I was flying from Birmingham and I booked the Airparks express car park which was a three minute shuttle bus to the terminal. Very convenient. I had no issues and would recommend it. I used to park at the facility which was a 14 minute shuttle bus ride, but I find this one a lot easier for me and a lot quicker.”

Helpful Report

Posted 10 months ago

“I booked car park and lounge and were very pleased, the gentleman in the car park put both our suitcases onto the bus for us and the same on our way home Can not recommend them enough.”

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Posted 10 months ago

“Brilliant service! Purple parking was efficient, a good price and safe for our car”

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Posted 10 months ago

“Raddison Blue is the best airport hotel we’ve stayed in todate.”

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Posted 10 months ago

“Simple , efficient and cheap. Great.”

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Posted 10 months ago

“Was told couldn’t bring car to terminal 3 because no fuel in car told them had 289 miles left then told battery was flat had to go in a van with children wife and luggage got to the renaissance hotel was given key vehicle started immediately no problems and 289 miles of fuel was messed around and blatantly lied to still can’t understand why my wife videoed staring the car then was told by a staff member I actually asked them not to bring car to airport total lie have booked with yourselves before with no issues can’t understand why this happened”

Helpful Report

Posted 10 months ago

“I booked purple parking at Gatwick. So easy to use. Very quick and staff on hand for any questions. Great price as well.”

Helpful Report

Posted 10 months ago

Holiday Extras is rated 4.3 based on 7,156 reviews