Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,140 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,140 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good service”

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Posted 9 months ago

“Great service. Easy peasy, drop off and pick up”

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Posted 9 months ago

“I know the car wasn't the cleanest when we left it - but to return it with mud all over the wheel arches and covered in bird poo, feathers and bits of nest, suggest it was kept in a field while we were away.”

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Posted 9 months ago

“Easy to book - great lounge experience”

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Posted 9 months ago

“The 6 hour grace period was helpful as my flight was disrupted. Easy to find and there’s always a bus.”

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Posted 9 months ago

“So easy to find and park. Great service”

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Posted 9 months ago

“Room was ok but not at all delux. The shower was rubbish. The room standard. I could not see what was delux at all. Had to wait half an hour for a pick up from terminal 2 in bad weather. Not worth the money, will not book here again.”

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Posted 9 months ago

“Great hotel good location hoppa bus pass didnt work either way had to pay for a taxi instead luckily Kerry was on hand to sort things out tge bus company said the driver was at fault going out but sane thing happened coming back”

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Posted 9 months ago

“Tables and seats to low. No nice food to eat. Very noisy.”

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Posted 9 months ago

“A very efficient and professional service. I would certainly recommend and will be booking again very soon.”

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Posted 9 months ago

“Very happy and professional drivers. Needed to make a change and it was accommodated for. 9 out of 10 transfers I use this company”

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Posted 9 months ago

“Everything was just perfect. We couldn’t fault a thing.”

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Posted 9 months ago

“Good price. Easy to park. Quick drop off to airport but a long queue for bus coming back from airport”

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Posted 9 months ago

“Good value and easy to park with quick transfer”

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Posted 9 months ago

“Great location and value for money!”

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Posted 9 months ago

“I think this time was very expensive, I paid for 24 h £51 , service was great but not very happy about the cost.”

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Posted 9 months ago

“Everything went very smoothly. Checked straight into the hotel then drove into the long stay car park the next day. Number plate recognition in and out. Staff at the hotel were friendly. Buses to and from the airport were frequent. Would definitely use these services again.”

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Posted 9 months ago

“Always a great car park to use.”

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Posted 9 months ago

“Staff lovely but think it has gone downhill a bit choice not same no tablet pastries plus when i looked to poss book again i would have to pay for my granddaughter who is only just turning 3 before our next travel and wouldnt be drinking or eating anything so not worthwhile dont think i would rush into booking again”

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Posted 9 months ago

“No problem at all.. easy to book, great price, easy access in and out of carpark. Will definitely use again.... (used Liverpool Airport)”

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Posted 9 months ago

Holiday Extras is rated 4.3 based on 7,140 reviews