Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,113 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,113 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to book and arrange. Took some of the stress out of travelling.”

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Posted 1 month ago

“All went smoothly , no queueing, well signposted. Just a bit of a walk to the terminal.”

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Posted 1 month ago

“Staff members, at the start and the end of our experience, with Holiday Extras, were extremely helpful and courteous.”

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Posted 1 month ago

“Never used the firm before. Recommended by our son. Very efficient. Simple instructions for dropping and collecting the car. Airport transfer very easy as well.”

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Posted 1 month ago

“Great car park airport 10 minute walk maximum to airport keep your car keys with you will use again definitely”

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Posted 1 month ago

“I didn’t realise this was ‘key drop’ parking. Whether that was unclear or I just dudnt notice when I booked, I don’t know. I return to find my car moved which I guess is what they do? I always ensure everything in my car is off & my wing mirrors folded in everytime I park. My seat position was totally changed, my wing mirrors weren’t folded in, my windscreen wipers were halfway across the windscreen & my radio blasting Heart FM? The outside of my car was absolutely plastered in bird poo. It looked like a bucketful of sloppy sand & cement had been tipped over it. I took photos & went straight back in to show them & their response was because it’s ‘an act of God’!”

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Posted 1 month ago

“Yes I am very happy”

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Posted 1 month ago

“Easy parking a short stroll away from terminal.”

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Posted 1 month ago

“Did not turn up. Could not contact them. Normal contact number + emergency telephone number + desk at the airport could not help. Had to get public transport. Compensation link did not work as it did not recognise my booking. All in all a zero.”

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Posted 2 months ago

“The whole experience is easy, straightforward, stress free and faultless. I like flying from Birmingham as I know the airport well. Airparks is brilliant! 😁”

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Posted 2 months ago

“This service is great and easy to use. The staff are really friendly and helpful. Just drive to the barrier then once it opens find a space , go to the booking area once you have booked in head to the bus to the airport. When we came back the bus was waiting where they dropped us off. I would highly recommend and will definitely be using this service again.”

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Posted 2 months ago

“Ease of drop off and collection, very competitive on price, drivers knowledgeable”

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Posted 2 months ago

“Completely happy with our booking for Maple 5 car park”

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Posted 2 months ago

“Drivers arrived on time. Car from the airport was waiting for us, but felt the driver drove very fast and felt slightly uncomfortable. Parking at Gatwick easy. Went to wrong bus stop on arrival at Gatwick and asked a bus driver where the pick up was. He pointed at a bus stop 250 yards further on, then drove to that stop for pick up, leaving us to drag our luggage after him to get on the same bus. We are both 80 yrs of age. Not impressed.”

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Posted 2 months ago

“Easy process and quick pick up”

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Posted 2 months ago

“Holiday was great location for airport, great value with parking too.”

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Posted 2 months ago

“Very efficient service”

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Posted 2 months ago

“The taxi transfer was very well organised, he was waiting for us with a name plaque when he arrived at Agadir airport and was courteous and organised. The return trip was equally well organised, with a reminder a couple of days before our return of the pick up time and again the taxi driver was very timely and courteous. Would definitely recommend this service. It was also the best value when I checked a few different prices before I made the booking!! Top service!!”

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Posted 2 months ago

“Friendly, easy check in Room & food excellent. Safe parking. Airport 5 mins away.”

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Posted 2 months ago

“Moxy hotel was great but parking was not at hotel. It was a 10 min bus ride away car park not situated at hotel. Very misleading”

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Posted 2 months ago

Holiday Extras is rated 4.3 based on 7,113 reviews