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Holiday Extras Reviews

4.3 Rating 7,157 Reviews
82 %
of reviewers recommend Holiday Extras
4.3
Based on 7,157 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024
Nicola
Holiday Extras 1 star review on 18th November 2024
Nicola
Holiday Extras 1 star review on 18th November 2024
Nicola
Holiday Extras 1 star review on 18th November 2024
Nicola
Holiday Extras 1 star review on 8th November 2024
Anonymous
Holiday Extras 2 star review on 28th October 2024
GW
Holiday Extras 3 star review on 31st August 2024
Anonymous
30
Anonymous
Anonymous  // 01/01/2019
Sofitel hotel was very comfortable and convenient for LGW N.and car drop off easy with Maple meet and greet.It went away clean and shiny but on pick up it looked as if it had been driven over a ploughed field and the driver's carpet no better. It could have been cleaned up a bit in my view before delivery back to the customer and as it stands,they have lost a regular customer.
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Posted 11 months ago
Very easy parking and helpful staff! No problems during check in or check out!
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Posted 11 months ago
Prices are quite reasonable, very easy to book transfers from anywhere. Immediate confirmation sent by emails of complete transfer. Like the idea the taxi driver makes contact the day beforehand to introduce themselves with their name/ model of car/registration no of vehicle so not just anyone can jump into your taxi, driver will wait up to 1 hour at airport incase of delays, confidence in driver is key! Happy to recommend and will be using again
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Posted 11 months ago
So easy to park and a good price.
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Posted 11 months ago
Very good service,no issues
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Posted 11 months ago
Very good service dropping off car and picking up exerlent would use again
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Posted 11 months ago
Very good service
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Posted 11 months ago
The customer service was very good the cost was in line with other companies, but i am happy i went with Maple . We will certainly use them again thank you.
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Posted 11 months ago
Excellent very cheap, no problem getting and returning from the airport, would use again
Helpful Report
Posted 11 months ago
Easy to find and use excellent service
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Posted 11 months ago
Easy to find, friendly check in and quick connection to terminal 5. Likewise, very easy to get back to car park and everything as expected
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Posted 11 months ago
Very easy to find drop off car and 2 min walk to Clayton Hotel, Hotel excellent, room clean bed fab longe food excellent, Hotel shuttle too terminal 2 all good and easy plus free. dropped 1 star and really very picky just had to wait 15 -20 mins for shuttle bus back but probs just unlucky and just missed one, plus very busy, once it did arrive service was excellent and friendly. Getting keys and finding car very easy. Will def use again anytime flying from Manchester and have already recommend to family member flying in march.
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Posted 11 months ago
Great service relaxing atmosphere . Good range of food and drinks
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Posted 11 months ago
Convenient, easy to use and competitively priced. A no hassle way to leave your car when you go away on holiday.
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Posted 11 months ago
Very convenient and good friendly service
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Posted 11 months ago
So easy to use and clear instructions for any product you purchase from directions to what to expect. All you need on one APP , competitive prices
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Posted 11 months ago
Great welcome superb chap as Concierge, lovely room too
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Posted 11 months ago
Nice hotel and efficient parking and pick up.
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Posted 11 months ago
No problem dropping off but on our return we waited for our car to be brought back for 10 mins or so. When we asked a member of staff why the wait, he said they were busy! Considering it was quiet and three staff standing around having cigarettes we found it not great ending.
Helpful Report
Posted 11 months ago
Easy to find, no fuss dropping off or collecting car. Nice friendly staff. Car had only travelled 6 miles. Would definitely use again
Helpful Report
Posted 11 months ago
Holiday Extras is rated 4.3 based on 7,157 reviews