Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,267 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,267 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 5 star review on 20th February 2025

Brian

Holiday Extras 2 star review on 5th February 2025

Paul Rumley

Holiday Extras 1 star review on 18th November 2024

Nicola

Anonymous

Anonymous // 01/01/2019

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“Nice easy and straight forward”

Helpful Report

Posted 1 week ago

“Very organised and straight forward. Will use again without hesitation, thank you!”

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Posted 1 week ago

“Very good booking system, clear and well priced. All went smoothly with the hotel and car parking. Would use you again and definitely recommend your company”

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Posted 1 week ago

“Used valet parking as was considerably cheaper than the terminal car parks and was concerned that it would not be as good. In fact - no problems at all. Easy drop off, I called when I was off the plane as I had no luggage and my car was sat waiting for me when I got back to the drop off. No ticket required to get through the gate and away. Very good experience - simple and efficient!”

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Posted 1 week ago

“Perfect experience we will definitely use again if we fly from Manchester. Easy drop off and booking in. Clearly sign posted to meet and greet reception on return. It is so close to departures we went straight to drop of our luggage then to the hotel both within a few minutes walk”

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Posted 1 week ago

“Easy parking and a few steps outside T2, on our way home in no time at all”

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Posted 1 week ago

“They made the dropping off , and the collecting of my car so easy !”

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Posted 1 week ago

“I had difficulty entering and exiting the car park as an error had been made with the car registration details that I supplied to Holiday Extras”

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Posted 1 week ago

“The car park is very easy to locate and plenty of parking but very expensive.”

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Posted 1 week ago

“Hotel room was very noisy. Restaurant / Bar was way overpriced. Pickup was appalling, nobody answered the phone, had to ring reception twice and after nearly one hour was picked up from T1. Not great at all.”

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Posted 1 week ago

“Everything was spot on. Ease of booking, pick up and drop off locations and timing. Communication was great, cars were lovely, drivers friendly and helpful. Price was very competitive. All went smoothly and eased my mind.”

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Posted 1 week ago

“Great service”

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Posted 1 week ago

“Very good service. The drivers who picked up and delivered my car were friendly and professional. Excellent.”

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Posted 1 week ago

“Radisson Blu is a great place to stay pre-flight and leaving your car while away.”

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Posted 1 week ago

“All straight forward, 5min walk to the terminal”

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Posted 1 week ago

“Parked the car at Liverpool John Lennon multi storey. No issue on entry and similarly easy exit. Plenty of spaces.”

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Posted 1 week ago

“Cophall Parking is a long way from terminal and hotel.”

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Posted 1 week ago

“How easy and quick to book and very reasonably priced”

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Posted 1 week ago

“The best I've used yet!”

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Posted 1 week ago

“Maple Manor! Great staff and you guys ALWAYS deliver. I don’t ever look at anybody else”

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Posted 1 week ago

Holiday Extras is rated 4.3 based on 7,267 reviews