Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.27

4.3 Rating 6,961 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 6,961 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Does what it says on the tin”

Helpful Report

Posted 1 week ago

“A very straightforward booking in procedure with friendly staff available to help if required. Collection of car equally straightforward.”

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Posted 1 week ago

“Everything about booking made easy”

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Posted 1 week ago

“Hotel was great, parking was easy.”

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Posted 1 week ago

“fine !We are happy !”

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Posted 1 week ago

“Great service. Very personable reception guy.”

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Posted 1 week ago

“Both pick up and return journey to/from Naples good. Pleasant drivers. So different from pick up previously arranged for Malta”

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Posted 1 week ago

“Great service, easy to find and everything went smoothly”

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Posted 1 week ago

“Excellent service and price. All went smoothly.”

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Posted 1 week ago

“Easy to book and arrange. Took some of the stress out of travelling.”

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Posted 1 week ago

“All went smoothly , no queueing, well signposted. Just a bit of a walk to the terminal.”

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Posted 1 week ago

“Staff members, at the start and the end of our experience, with Holiday Extras, were extremely helpful and courteous.”

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Posted 1 week ago

“Never used the firm before. Recommended by our son. Very efficient. Simple instructions for dropping and collecting the car. Airport transfer very easy as well.”

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Posted 1 week ago

“Great car park airport 10 minute walk maximum to airport keep your car keys with you will use again definitely”

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Posted 1 week ago

“I didn’t realise this was ‘key drop’ parking. Whether that was unclear or I just dudnt notice when I booked, I don’t know. I return to find my car moved which I guess is what they do? I always ensure everything in my car is off & my wing mirrors folded in everytime I park. My seat position was totally changed, my wing mirrors weren’t folded in, my windscreen wipers were halfway across the windscreen & my radio blasting Heart FM? The outside of my car was absolutely plastered in bird poo. It looked like a bucketful of sloppy sand & cement had been tipped over it. I took photos & went straight back in to show them & their response was because it’s ‘an act of God’!”

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Posted 1 week ago

“Yes I am very happy”

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Posted 1 week ago

“Easy parking a short stroll away from terminal.”

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Posted 2 weeks ago

“Did not turn up. Could not contact them. Normal contact number + emergency telephone number + desk at the airport could not help. Had to get public transport. Compensation link did not work as it did not recognise my booking. All in all a zero.”

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Posted 2 weeks ago

“The whole experience is easy, straightforward, stress free and faultless. I like flying from Birmingham as I know the airport well. Airparks is brilliant! 😁”

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Posted 2 weeks ago

“This service is great and easy to use. The staff are really friendly and helpful. Just drive to the barrier then once it opens find a space , go to the booking area once you have booked in head to the bus to the airport. When we came back the bus was waiting where they dropped us off. I would highly recommend and will definitely be using this service again.”

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Posted 2 weeks ago

Holiday Extras is rated 4.3 based on 6,961 reviews