Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,658 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,658 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Holiday Extras 5 star review on 3rd March 2025

George

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy transfer on arrival and departure”

Helpful Report

Posted 1 month ago

“Great hotel for pre-flight night. Pillows were amazing.”

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Posted 1 month ago

“Great parking easy at a reasonable price”

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Posted 1 month ago

“Hotel well located. Easy to park and get to and from the airport. Hotel could have advised on procedure for exit from the park when leaving. You have to ring reception from the the barrier phone to get confirmation so they can open it to enable you to leave. Would have been easier to issue a ticket to insert at barrier as quite a queue of confused people trying to exit. Otherwise worked well .”

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Posted 1 month ago

“So easy to use and very well organised. It made our stay stress free. I can definitely recommend them it was much easier than parking the car yourself and having to travel in as your right there in the terminal.”

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Posted 1 month ago

“Everything worked very well .. although we did struggle a bit finding a space”

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Posted 1 month ago

“Hotel as expected although staff not the most welcoming i have encountered. As this was a hotel booking without caf parking, I did not understand why the HE website insisted on knowing our return home date. Any reasons pleae?”

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Posted 1 month ago

“Car parking at Stanstead in green area was fine and worked perfectly well”

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Posted 1 month ago

“I am always skeptical of these bookings actually working (previously had recurring issues of bookings not being recognised at airport car parks) but let’s be fair: you’re here because the price you’ve been quoted is significantly cheaper than paying directly to the company. Only issue was my name on the booking was “tempextra tempextra” but I was found via reference. This was probably a result of their website confirmation page which I just could not get to accept my details! Thankfully it eventually took my car reg, so the car park portion of the booking worked flawlessly. AND I got the hotel portion easily enough.”

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Posted 1 month ago

“Liverpool airport car park was excellent, could be cheaper”

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Posted 1 month ago

“I’ve always used them. There is sometimes a glitch when booking on th app that it doesn’t recognise your return flight if returning from a different destination. So this time my car wasn’t ready even though I confirmed my return flight details.”

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Posted 1 month ago

“Easy access and great transfer”

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Posted 2 months ago

“Good value airport parking”

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Posted 2 months ago

“Meet on time for drop off. Driver polite and formalities completed quickly. Car waiting for us on return. Staff polite. Only complaint, not good where car was parked.”

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Posted 2 months ago

“everything good ,only hiccup,paid for express security, barrier closed, queried it with perversion near the barrier who was most unhelpful, so couldn't use it and had to go with everybody else in the slow lanes bit miffed.”

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Posted 2 months ago

“Efficient and polite”

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Posted 2 months ago

“Parked the car at Liverpool John Lennon multi storey. No issue on entry and similarly easy exit. Plenty of spaces.”

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Posted 2 months ago

“Easy service, no waiting around and bus straight to terminal. Easy return journey too.”

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Posted 2 months ago

“Efficient service and value for money”

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Posted 2 months ago

“Its ok, I'm very happy!”

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Posted 2 months ago

Holiday Extras is rated 4.3 based on 7,658 reviews