Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,122 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,122 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On returning to my car I couldn’t believe the amount of bird poo on it. It was covered! It must have been left under something whilst parked up. More worrying was that the driver had driven it back with severely restricted vision. The poo had been on the car for some time as it extremely hard to get off, plus it damages the paintwork. Not impressed at all! Not allowing me to upload photos of the car.”

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Posted 6 months ago

“Everything happened as we would have hoped.”

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Posted 6 months ago

“Picked up at Corfu airport, office easy to find, quick transfer. Return transfer went smoothly.”

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Posted 6 months ago

“So easy! Will definitely use again!”

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Posted 6 months ago

“Easy to use and all went smoothly.”

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Posted 6 months ago

“Very convenient, just drop off car and walk few steps into the airport and the same on the return leg, my car is waiting for me. Excellent for people with walking difficulties. Only one fault and that is when you exit airport you have to press the buzzer and give a code to get out and it takes ages to get them to answer And the queue builds up behind you with angry drivers who think you don’t know how to pay !”

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Posted 6 months ago

“No problem but had to walk with cases to terminal 1 as bus didn’t turn up”

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Posted 6 months ago

“Whilst it was easy to get parked and the transfer was pretty quick and easy when we went shopping today and tried to get a trolley we realised that all of the pounds from the car were missing. This is absolutely unacceptable. Purple Parking are accepting no liability for this stating that nothing should be left in the car.”

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Posted 6 months ago

“Smooth efficient. All went well”

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Posted 6 months ago

“Good communication, helpful when had a query. Would definitely use again”

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Posted 6 months ago

“It's hard to mess up parking and therefore difficult to score well if something small happens. I couldn't get through the barrier at either side of the stay, despite all my details being correct. I had to give all my details to the attendant who seemed clueless. Apparently my details weren't registered on the system. Despite them all being on my booking on the app”

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Posted 6 months ago

“Easyto use the app and smooth running when using the airport car park. Easy as drive in and drive out. Would definitely recommend”

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Posted 6 months ago

“Decent service. All went as planned. Wait times minimal which is what you want.”

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Posted 6 months ago

“One word ‘ perfect ‘. Thankyou.”

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Posted 6 months ago

“Everything went without problems which is very rare these days. Well done!!”

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Posted 6 months ago

“I paid for the Lounge 1903 but then you tried to move us to the Escape Lounge! We found out through friends that 1903 was still open so after proof we were allowed in ! Not impressed but all was satisfactory in the end.”

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Posted 6 months ago

“Easy to park, only one small mini bus running to do collections from the airport back to the car park. Had a 15 min wait for the bus which was ok. Bus driver totally over filled the bus (approx 19 people standing, plus all seats taken), driving at speed which is an accident waiting to happen.”

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Posted 6 months ago

“Easy to park and get the transport bus to the airport.”

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Posted 6 months ago

“It's very quick and easy, great service.”

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Posted 6 months ago

“Car park Gvirtually full,resulting in what was described as 4 minutes walk being nearer 20minutes after driving round more than 5minutes trying to find a parking space!!!”

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Posted 6 months ago

Holiday Extras is rated 4.3 based on 7,122 reviews