Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,129 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,129 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great we have used many times now, no problems”

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Posted 7 months ago

“Great service and reliable”

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Posted 7 months ago

“Easy check in and out,drop off and collection was smooth.”

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Posted 7 months ago

“Shockingly poor service with airport transfer on outward journey.Luggage delay of 2hrs 40 mins at airport, transfer company kept in contact throughout time but when went outside no one to be see!! Tried contact number- no answer, tried emergency number to be told they do t do transfers anymore😡😡😡 . After 17hrs travel and 10pm just jumped in a taxi and paid €40 to get to hotel!! HE not interested as I didn’t get a receipt for the taxi!”

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Posted 7 months ago

“Booking the car parking was easy, the drop-off was smooth, the shuttle bus was swift and efficient. Very pleased and would definitely use again.”

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Posted 7 months ago

“Very easy to use with clear information and instructions”

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Posted 7 months ago

“User friendly site, good competitive prices and very good customer services.”

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Posted 7 months ago

“Brilliant service. Saved me at least £40 on parking easy to understand app will use again”

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Posted 7 months ago

“Good discount provided to a great car park option”

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Posted 7 months ago

“Parking was easy to book. Directions to the multistorey was clear and we had no problems finding it. When we arrived home we had an issue getting out of the car park. We used the telephone at the barrier and it was quickly resolved.”

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Posted 7 months ago

“I booked my airport hotel and parking through holiday extras and also my transfers from the airport to hotel and back abroad .Everything went smoothly and will book through them again”

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Posted 7 months ago

“Really easy, you just follow the signs to get you in, get car scanned then drop off, then go to reception hand key over and get a ticket, then on the way back head to drop and go scan ticket by the locker with the letter on your ticket and pick up you keys and away you go.”

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Posted 7 months ago

“Everything was straightforward with holiday extras, also got a decent deal on car parking and the lounge access.”

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Posted 7 months ago

“Great service”

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Posted 7 months ago

“As flight times changed for the same day, it's annoying that it wasn't simple to advise car hire company of this. Instead we were asked to cancel and rebook at an increased cost.”

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Posted 7 months ago

“Always have a good experience with you.”

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Posted 7 months ago

“All arrangements worked according to plan and staff were efficient and friendly.”

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Posted 7 months ago

“I booked transport to take us to the airport for a return flight, taxi turned up with no problems, nice driver and helpful putting our cases into his boot and removing them at the airport. Only thing was it was booked for one hour earlier than i had requested.”

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Posted 7 months ago

“Booked hotel and parking at Heathrow. Simple, quick and straightforward to book and speedy response to acknowledge reservation.”

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Posted 7 months ago

“Quick, efficient and easy. M&G is an ideal way to start a break. Staff were friendly and helpful”

Helpful Report

Posted 7 months ago

Holiday Extras is rated 4.3 based on 7,129 reviews