Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,130 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,130 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick, efficient and easy. M&G is an ideal way to start a break. Staff were friendly and helpful”

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Posted 7 months ago

“No hassle service at Mid Stay 2 East Midlands.”

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Posted 7 months ago

“Value for money and good service. Would recommend.”

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Posted 7 months ago

“Very good service”

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Posted 7 months ago

“Excellent value, hotel and long stay parking at Newcastle Airport.”

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Posted 7 months ago

“Holiday extras, excellent we always use holiday extras, value for money. We also have a annual travel insurance policy with you, very happy with the service👍”

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Posted 7 months ago

“As usual with our meet and greet at North Terminal check in and collection on our return was simple, straightforward, hassle free and courteous”

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Posted 7 months ago

“Easy booking on app and very responsive to changes/cancellations”

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Posted 7 months ago

“Very easy to book online through Holiday Extras. Hassle free.”

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Posted 7 months ago

“Great location, 2 minutes and into the Terminal. Peace of mind that the car was safe while we were travelling.”

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Posted 7 months ago

“Easy booking. Fair price. Parking and car check in also easy and efficient.”

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Posted 7 months ago

“Great secure car parking, with a short walk to the departure terminal - a great service !!”

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Posted 7 months ago

“Not replying to my complaints- taking over a month and still no response”

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Posted 7 months ago

“Hired a car rental through them good service, very pleased”

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Posted 7 months ago

“Great transfer service to and from the airport. Nice meal in restaurant but a little pricey. Room spot on everything you needed for a short stop over before an early morning flight”

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Posted 7 months ago

“Great service, wouldn’t use any other company. Recommended it to lots of family and friends”

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Posted 7 months ago

“Room was grim one of the worst I have ever stayed in. This hotel is unstylish, basic, cheap, dull needs a complete refresh”

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Posted 7 months ago

“Fantastic service very efficient”

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Posted 7 months ago

“parking so easy everything went so smoothly made the whole experience a lot easier parked right outside terminal and the car was there ready and waiting on our return”

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Posted 7 months ago

“Standstead, clear signs showing the next available parking space. Bus came quickly. Great idea of the code to photograph at the bus stop which meant we received a text message on our return.”

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Posted 7 months ago

Holiday Extras is rated 4.3 based on 7,130 reviews