Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,156 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,156 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy parking and access to departures”

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Posted 10 months ago

“Every thing ok”

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Posted 10 months ago

“Great service ,very easy to use ,highly recomended”

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Posted 10 months ago

“We arrived for an early 6am flight and the app took us to the middle of nowhere on airport. It was wet and dark and no one was around to ask for help. Absolutely scary. We drove aimlessly about for 15 minutes worried to death. Then finally saw a sign for Express parking and got parked. The entrance had been moved. Get some better signage and sort out the app for directions. Dreadful. Staff were polite and courteous.”

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Posted 10 months ago

“Very nice stay”

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Posted 10 months ago

“Easy parking for T1 & T3”

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Posted 10 months ago

“Easy parking and right next to the airport.”

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Posted 10 months ago

“Great value and great service”

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Posted 10 months ago

“Great value parking close to Exeter Airport”

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Posted 10 months ago

“Meet and greet booked for terminal 3 Maple/purple parking good price for 11 nights, excellent service, easy to deal with, easy drop off and car almost ready on return, 2 min wait but i actually think they didn’t realise it had come back 😂 The car had not gone many miles. Close to Hotel for overnight stay. It was difficult to book online the meet and greet with the flight not till the next day, the computer didn’t want to take it, and kept wanting to email me to put the flight in!! Apart from that HE easy to deal with. Double booked a trip but cancelled one on the app and got an refund email, voucher only, but with option to get a full refund within a week, so took that, and was refunded within 3 days.”

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Posted 10 months ago

“Booked this thinking we were leaving the car at the hotel as we have done many times! Just not as convenient having to take the car elsewhere ! Won’t be booking this option again!”

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Posted 10 months ago

“Easy to find and location is perfect for terminal”

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Posted 10 months ago

“Great value in Silver Zone. Easy drop off and collection of the car. . My car had a photo taken before being dropped off, and everything was fine on collection.”

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Posted 10 months ago

“Not home yet as flight out delayed, tried to amend on a chat with you but was finally just told to pay the excess as I couldn’t get hold of anyone at Manchester M&G. My daughter had to ring them so hopefully there will be no problems when we return on Sunday. Have had no problems previously which is why we always use you but the first time I had an issue you were not helpful”

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Posted 10 months ago

“Clayton is a good hotel and drop and go parking very efficient and easy”

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Posted 10 months ago

“Would definitely use Purple Parking again.”

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Posted 10 months ago

“Great value for money would use again”

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Posted 10 months ago

“Perfect. Car as should be. Really worth paying near parking. Keys ready great start home.”

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Posted 10 months ago

“Excellent experience would use again”

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Posted 10 months ago

“Would definitely recommend”

Helpful Report

Posted 10 months ago

Holiday Extras is rated 4.3 based on 7,156 reviews