Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,164 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,164 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to park and the savings made this easily affordable. Our plane was delayed by over an hour so although I had given parking times with extra time to get back to the car o was pleasantly surprised that I didn’t have to pay any additional charges when we left.”

Helpful Report

Posted 1 year ago

“Booked mid stay 3 at east mids, easy to find and smooth entering and leaving car park”

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Posted 1 year ago

“The road from the airport to the parking lot took more than 30 minutes, buses rarely run. When I returned from my trip and received my car, the front seats were pushed back, the heat was turned up to the highest setting, and there was a strong stench of cigarettes and beer in the cabin. I didn't expect such service! I will not be using Purple parking in the future.”

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Posted 1 year ago

“Great value for money, great service 😄👍”

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Posted 1 year ago

“Quick, easy, and best price”

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Posted 1 year ago

“Perfectly acceptable arrangements.”

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Posted 1 year ago

“Used meet and greet parking at terminal 2 east Manchester and was impressed at how easy and quick it was. Drop off is only a short distance to terminal check in and pick up point is not far from arrivals - again pick up straightforward and very helpful staff were on hand at drop off and pick up to help if needed”

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Posted 1 year ago

“Parked up and bus to airport straight away, on return 5 min wait for a bus back to car park. You can't get more efficient than that, will definitely use again.”

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Posted 1 year ago

“Great price for hotel stay at the Ibis and airparks parking. Hotel was fine and close to terminal. Parking and shuttle transfer were easy and stress-free.”

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Posted 1 year ago

“It was very good”

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Posted 1 year ago

“Easy to find and close to the terminal (Manchester Airport). Drivers very friendly, helpful and pleasant.”

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Posted 1 year ago

“My husband and myself Stayed at Delta Hotel Marriott Windsor. One night. Car booked into Car park for 10 days. Another One night stay on our return from our holiday in Egypt. The hotel staff very professional and friendly, made us very welcome. Booking system excellent. All details on phone and printed. Taxi easily booked with assistance of staff. Journey from hotel to Heathrow Terminal 3 just £5.00 for the both of us. Private transfer. One way. Would highly recommend the hotel. We had a great experience. We would certainly stay again.”

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Posted 1 year ago

“Great service. All went to plan.”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“Great service and car looked after.”

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Posted 1 year ago

“Easy to find easy to park only problem we had was had to wait about 30 mins for bus to airport think they cut 1 out other than that was good no probs on return”

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Posted 1 year ago

“Quick and easy check in and out. Very pleasant staff”

Helpful Report

Posted 1 year ago

“Prices were good and booking process easy. The app is simple to use and ammendments very straightforward. Will definitely use the Meet and Greet Parking at Stansted again and will more than likely book through Holiday Extras. Have recommended them to many friends and family too.”

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Posted 1 year ago

“Faultless Service”

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Posted 1 year ago

“This was our first visit to Luton airport & using self parks. We found the location easily with instructions on confirmation. On arrival we were directed to parking spaces. Several marshalls were on site to assist. There was a bus waiting. The bus made 2 stops in car park then headed to airport which took about 7 minutes. Dropped off right outside. Given a ticket for our return journey. On our return found bay easily & only had to wait about 15 min. We were at the front of the queue so we must of only just missed the previous bus. When we were dropped off in the car park, it wasn’t very well lit & we couldn’t find our car. Other people were having the same problem. There didn’t seem to be any marshalls about. Eventually, we asked a guy sitting in a van & he explained the coding system had been changed & we were now in c not j. It was confusing. That would be my only compliant. Everything else ran smoothly.”

Helpful Report

Posted 1 year ago

Holiday Extras is rated 4.3 based on 7,164 reviews