Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,118 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,118 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

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“Long stay car park easy to find with collection and drop offs’ every 15 to 20 mins.”

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Posted 3 months ago

“Competitive rate”

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Posted 3 months ago

“The lounge at Salaman airport was great”

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Posted 3 months ago

“Easy drop off and pickup Only waited 10 minutes for the bus back to the car park”

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Posted 3 months ago

“The transfer back to the hotel after our holiday did not arrive. We waited for nearly an hour and had to get a taxi”

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Posted 3 months ago

“I'm a regular at MAN-T2 West, very convenient and easy access straight to the Departurehall.”

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Posted 3 months ago

“When I picked up my car the driver’s footwell was muddy. I have tried to add a photo but I received a message saying it could not be addd”

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Posted 3 months ago

“Great service for Meet and Greet at Cardiff airport”

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Posted 3 months ago

“Very expensive this time”

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Posted 3 months ago

“Easy drop off and collection process, bus was timely and quick/easy transfer. I paid for the car be charged upon return, which it was but cable was ‘slung’ back Into the boot and not placed back into the bag it came out of nor the protective caps placed back on the charging end. Mud in car, up door panel and on ledge from I’m guessing shoes.”

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Posted 3 months ago

“I booked a few transfers with Holiday Extras and was always in time and easy to get to the location you wanted to go.”

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Posted 3 months ago

“easy booking , decent prices, secure parking .all in all ver satisfied”

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Posted 3 months ago

“Arrived in awful weather earlier than planned, barrier would not go up, ticket popped out which I took, then worried all holiday I would be charged on way out, but thankfully the barrier went up to let me exit PHEW!!!”

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Posted 3 months ago

“Smooth drop off & pick up process. Would definitely use again. Staff friendly and helpful. Would recommend.”

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Posted 3 months ago

“Great friendly service, easy to get to and a great price.”

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Posted 3 months ago

“Really bad experience at liverpool airport. Took 20 minutes get in the lounge as the que was that big and than when in there food was cold and not replaced. Then 1.30 minutes after being in there told to leave. Nothing like manchester aispire lounge very disappointed”

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Posted 3 months ago

“I wouldn't even give this a 1 star but woulnt let me carry on. from parking to transfer bus. took over 50 to 1hr to find a parking space and thick gravel all over which was very difficult to wheel and sort of equipment never mind suitcases . my wife not tge strongest of all so I had to go back to car and carry hers to bus stop. when arrived at bus stop we waited further 20mins for a bus which was full to the brim had to further wait an other 20mins and yet again but wasting prepared to wait any longer this nearly made us late for out flight and caused a lot of stress 😩.”

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Posted 3 months ago

“Easy to find, dropping off and picking up very smooth.”

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Posted 3 months ago

“All ok no issues and shuttle buses frequently”

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Posted 3 months ago

“Super easy fantastic hassle free would highly recommend”

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Posted 3 months ago

Holiday Extras is rated 4.3 based on 7,118 reviews