Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,130 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,130 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service when contacting the company about changing my booking - immediate refund and new booking made”

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Posted 7 months ago

“Another trip with car parking booked through holiday extras. Another trip no problems- seamless”

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Posted 7 months ago

“Easy to get in and out”

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Posted 7 months ago

“As usual an easy booking process and no issues in getting in and out of the car park. Bus driver saw we were coming and waited for us.”

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Posted 7 months ago

“Hotel fine Car drop off fine Car collection poor - no answer on the number to call had to walk to the car park for them to call then wait 30 mins for my car”

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Posted 7 months ago

“Easy access, nice place to spend the time while waiting flights and cheaper than spending money on drinks and food elsewhere in the airport”

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Posted 7 months ago

“Easy to book and edit any changes. Barrier didn't lift on entering car park so accidentally took a ticket. Contacted helpline and they advised us that we should not enter the ticket on exiting the car park or we would be charged again. They advised us to press call button on exit machine to speak to someone which we did, they then checked our booking details and lifted the barrier”

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Posted 7 months ago

“It is a long travel from the Long Stay Car Park to the Terminal Building at Stansted with crowded buses.”

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Posted 7 months ago

“Holiday extras are superb. We booked our airport private transfer with them & our airport meet & greet parking. Both so easy to use, no problems whatsoever. Will definable be using them for our next holiday 😎”

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Posted 7 months ago

“Easy to use website for comparing the options and costs of airport parking. Reliable service - my spot has always been booked. Have had no need for customer service so unable to comment on”

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Posted 7 months ago

“Hilton Garden Inn was very comfortable and with the express car parking it met our needs. Only one negative. The hair dryer in our room was faulty”

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Posted 7 months ago

“Charged £15 for delayed flight of four and a half hours.”

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Posted 7 months ago

“Easy to book easy to park easy to leave was so glad I paid the slight extra aswel to cover our 3 hour delayed flight”

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Posted 7 months ago

“Poor service with outward transfer due to huge luggage delay at Antalya airport. No service no emergency number reply and left on our own to het to hotel. Didn't get a receipt from a dodgy taxi driver so HE not interested in complaint, been witj HE for 20+ years, never again.”

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Posted 7 months ago

“Always use Holiday Extra when parking at the airport. Great service, friendly helpful staff. Great deals if you book early. Highly recommended.”

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Posted 7 months ago

“Driver was waiting for us when we arrived and was prompt for our return , very polite and courteous, company kept me informed by email frequently”

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Posted 7 months ago

“Easy to book, navigate the site and communicate with any issues. I will always recommend using you to friends and family. Thanks”

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Posted 7 months ago

“All arrangements carried out as planned.”

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Posted 7 months ago

“Just drove into short stay car park walked to checkin desk then lift down to terminal 3. Everything as easy on way back could not be any simpler - top marks”

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Posted 7 months ago

“Fantastic so easy really simple great”

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Posted 7 months ago

Holiday Extras is rated 4.3 based on 7,130 reviews