Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,157 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,157 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

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“It is perfect for T5 at Heathrow, only 4mins to transfer. Dropping off and picking up was easy, I would happily use Maple parking in the future.”

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Posted 11 months ago

“The access road to the carpark is badly lit but other than that the service was prompt and well organised. It's also very close to the airport.”

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Posted 11 months ago

“No problems at all dropping car off. On return I had a wait of half an hour for my car which was slightly unexpected but that’s all. Very busy. However, overall, I will use service again.”

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Posted 11 months ago

“Mid morning is the time to book in. No queues and helpful staff. Same experience on return.”

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Posted 11 months ago

“Seamless drop off and retrieval of car. Thank you.”

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Posted 11 months ago

“Excellent service. Highly recommended 👌 ni”

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Posted 11 months ago

“We booked one night with 8-days parking and the entire transaction was seamless. Easy, trouble-free free parking, a prompt and friendly welcome, and we were in our room in no time! Used Twilight Check-In at the airport and after dropping our cases off we turned to the hotel for an early dinner. Excellent service, food was okay. A good night's sleep before a very early flight - but time for breakfast. Once again, I was impressed, very good selection and the lovely Jeannie really cheered me up. I was not feeling too well, and she gave me some well-meaning helpful suggestions. All in all, a great stay!”

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Posted 11 months ago

“Good price. Simple process!”

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Posted 11 months ago

“Good service”

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Posted 11 months ago

“It all worked perfectly and was very close to the main terminal.”

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Posted 11 months ago

“Very pleased with the service we received and very easy to book”

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Posted 11 months ago

“Meet and greet so much easier than driving around in circles trying to find a spot.”

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Posted 11 months ago

“Good service”

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Posted 11 months ago

“No refund only vouchers, be careful ! Basic food but a nice relaxing space”

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Posted 11 months ago

“Too many phone numbers to contact which no one answers. Had to wait for car on return. Thought it was a drop at the terminal had to walk.”

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Posted 11 months ago

“Fabulous hotel but really needs a ramp or lift down to the parking area..I struggled up a spiral staircase with my bags. The price of a G and T is ludicrously high. But staff were lovely as was the breakfast. Great for people watching.”

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Posted 11 months ago

“Good value and close to terminal 5”

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Posted 11 months ago

“Easy website”

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Posted 11 months ago

“Been using holiday extras for years. Neverbeaten on price, great service. Great communication throughout our break.”

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Posted 11 months ago

“Great offer allowing nights stay and car parking close to Heathrow”

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Posted 11 months ago

Holiday Extras is rated 4.3 based on 7,157 reviews