Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,127 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,127 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very smooth operation overall with the bus service being exceptionally good.”

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Posted 6 months ago

“Easy car park to use Only complaint is surely it could be a little cheaper!”

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Posted 6 months ago

“Everything ran very smoothly. Hotel was convenient to the airport and clean. Car drop off was quick and easy and the car was waiting for us on our return. No issues at all.”

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Posted 6 months ago

“Pleasant reception staff , hotel clean and food good.”

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Posted 6 months ago

“It made me feel safe as it was my first solo holiday.”

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Posted 6 months ago

“Used loads of times never had a problem and has always been made simple to park.”

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Posted 6 months ago

“As allways everything went nice and easy.”

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Posted 6 months ago

“Very easy facility to book & use. Friendly staff.We always use Meet & Greet at Stansted as so close to airport”

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Posted 6 months ago

“Was well worth it but the lounge ran out of beer after 1 pint”

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Posted 6 months ago

“Arrival was good & easy. Returned however, to find my car pretty dusty and covered in bird poo. And the handbrake wasn't engaged! Thankfully it didn't roll into any other car in the parking lot.”

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Posted 6 months ago

“Easy parking”

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Posted 6 months ago

“Parked in Car Park 1 at Birmingham International. Worth the extra money as really easy to park and then walk to the terminal building. Also relieved to have taken out late return cover as flight home was delayed, as was bag collection and helped take the stress out of the situation.”

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Posted 6 months ago

“Every thing is ok. Transport to airport ok.”

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Posted 6 months ago

“Once i realised where i had to park and where it was easy”

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Posted 6 months ago

“Absolutely no stress straight to upper deck brakefast before flight 👌 happy would recommend 👌”

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Posted 6 months ago

“The private lounge was perfect for us to relax in before the flight. The food and beverages were also very good.”

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Posted 6 months ago

“I have already informed you of this”

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Posted 6 months ago

“The room was very cold. Was told the heating was switched off for the summer. On my return my car was covered in sap and dirt from nearby trees. Fortunately I had some wipes to clean the glass. Took 10 mins to clear.”

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Posted 6 months ago

“On return car was parked on an upper floor level to where it stated it would be parked. We were just told to go and find it and that our car would be somewhere to the right on the floor above, which in a car park of that size was not very reassuring! When I asked if someone would show me they said no "you'll find it yourself"?! We did, but had to walk around clicking the central locking to try and locate it. Not very convinced / reassured with this company.”

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Posted 6 months ago

“Very happy with the service”

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Posted 6 months ago

Holiday Extras is rated 4.3 based on 7,127 reviews