Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,649 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,649 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Holiday Extras 5 star review on 3rd March 2025

George

Anonymous

Anonymous // 01/01/2019

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“good pick up at airport. i made a mistake on return pick up and it was remedied quickly. very reasonable prices”

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Posted 3 weeks ago

“Due to a flight rebooking I had to delay my departure date at short notice. The online process was easy and I got a refund on my card promptly.”

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Posted 3 weeks ago

“Due to a flight rebooking I had to delay my departure date at short notice. The online process was easy and I got a refund on my card promptly.”

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Posted 3 weeks ago

“Quick and easy”

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Posted 3 weeks ago

“A mix up regarding transfer of golf clubs to hotel. Charged extra 40 euro to take two sets of clubs from airport to hotel. A taxi including luggage and two sets of clubs for return trip hotel to airport charged 19.85 euro. Not impressed to say the least and a more sympathetic customer friendly approach would have been appreciated. The transport could have taken 20 sets of clubs.”

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Posted 3 weeks ago

“Reliable and friendly service.”

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Posted 3 weeks ago

“Easy to drop car off Bus to airport quick and car ready to collect on arrival”

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Posted 3 weeks ago

“On time Easy process Reasonable price Excellent”

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Posted 3 weeks ago

“Jonathan looked after us so well, lovely welcoming personality. All the staff were very professional and approachable”

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Posted 3 weeks ago

“Transfer bus on way out excellent coming back horrendous definitely not health & safety conscious too many crammed on bus”

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Posted 3 weeks ago

“Transfers quick. Car Park muddy & rough surface - need improvement.”

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Posted 3 weeks ago

“Hotel was perfect in terms of ease, location, breakfast and seriously comfortable beds. The return 12 days later was seam free and the bus driver did his utmost to get as many onboard as possible from the big queue as it was very cold.”

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Posted 3 weeks ago

“No waiting for buses , easy parking, 1 min walk to terminal, car ready when you land, perfect”

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Posted 3 weeks ago

“Easy booking process and everything went well. Easy to find, plenty of parking spaces and safe.”

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Posted 3 weeks ago

“Easy to use Website . The delivering and collecting of our car was seamless . Buses to the Airport Terminal are frequent with helpful drivers . Would certainly recommend. Have also used this for booking the lounge before our flights . Thank you .”

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Posted 3 weeks ago

“Everything went like clockwork”

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Posted 3 weeks ago

“Could do with new beds as they go in the middle and I thought the parking was only 2 minutes walk but actually 10-15 minutes on shuttle bus”

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Posted 3 weeks ago

“Great service, everything went as planned”

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Posted 3 weeks ago

“Great service.”

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Posted 3 weeks ago

“Everything worked and went to plan. Car park barriers opened on arrival and car park 1 was easy for the terminal.”

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Posted 3 weeks ago

Holiday Extras is rated 4.3 based on 7,649 reviews