Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,112 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,112 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant transfers drivers bang on time”

Helpful Report

Posted 1 month ago

“Easy and convenient”

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Posted 1 month ago

“Easy to book and very efficient”

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Posted 1 month ago

“Food good and a relaxing atmosphere”

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Posted 1 month ago

“Easy to book and regular run buses”

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Posted 1 month ago

“Great service, plenty of buses to and from the airport”

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Posted 1 month ago

“Easy to find, helpful staff, hotel was lovely, cat park even dropped car to terminal for us when we came back from holiday, very happy and would highly recommend”

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Posted 1 month ago

“We have used Drop & Go many times and always been extremely happy with it, very slick operation. One issue however we have this time is that there was another phone having been linked as a device to our car - why on earth would they need to do this for the minimal time anyone would be in our car? Found this rather unsettling”

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Posted 1 month ago

“Parked and took my keys with me happy my car was safe while I was away”

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Posted 1 month ago

“Easy to book hotel room and carparking whilst away on honeymoon although hotel room smelt damp luckily we were only in it for 8 hrs”

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Posted 1 month ago

“Easy to use, efficient service”

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Posted 1 month ago

“Noticed a small dent on back bumper Never saw it at first because it was midnight and was covered in snow”

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Posted 1 month ago

“Excellent service. Punctual and good communication throughout.”

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Posted 1 month ago

“Efficient service, return trip arrived on time”

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Posted 1 month ago

“Easy to book and good value, in fact much cheaper than a taxi. Drove straight in and the barrier opens and the same on the way out. Perfect.”

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Posted 1 month ago

“Good service.”

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Posted 1 month ago

“Good price and excellent service”

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Posted 1 month ago

“Perfect price, communication, and service. Would recommend!”

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Posted 1 month ago

“Easy to get to good service quick regular buses all you need”

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Posted 1 month ago

“Close to terminal and easy to find.”

Helpful Report

Posted 1 month ago

Holiday Extras is rated 4.3 based on 7,112 reviews