Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.27

4.3 Rating 6,963 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 6,963 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and price”

Helpful Report

Posted 1 month ago

“Waited an hour to be picked up car was dirty inside and outside will not use again”

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Posted 1 month ago

“Used these guys 3 times this year from Heathrow Terminal 2, each time had no issues at all . Highly recommended .”

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Posted 1 month ago

“Easy and convenient. Only a 3min walk to departures. Also returning,pick up your car keys from reception and locate your vehicle in the bays provided.”

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Posted 1 month ago

“It was an efficient service and made our journey much easier.”

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Posted 1 month ago

“Excellent parking, reasonable price, no problems”

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Posted 1 month ago

“Easy to book, easy to find and park the car. Picked up straight away and taken up to the airport. Bus waiting on our return and straight back to the car park and dropped off by our car. No faff and staff were very helpful. Couldn't fault them and will use them again.”

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Posted 1 month ago

“Easy to book, car soon dropped off & a bus waiting to & from the Airport”

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Posted 1 month ago

“Good quality hotel all-round. Could not be closer to the airport!”

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Posted 1 month ago

“Nice hotel. Very large and rooms were good.”

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Posted 1 month ago

“Very convenient and good value. No problems at all.”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“Easy convenient and good value”

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Posted 1 month ago

“I book with holiday extras a lot. I booked airport stay at premier inn standsted with parking. Then realised the parking was from the next day at long term car park had to pay further £15 at premier inn the night to park for four hours. Then when I drove to the long term carpark for 6am it wasn’t expecting me until 6pm that night so was advised I was going to be charged £40 on my return. Holiday extras were not interested at all. On my return the machine told me I owed £160 I spoke to the operator who understood my situation and let me out always park like this at Gatwick never had this problem. You shouldn’t advertise airport parking if you have to move your car 🤦‍♀️😳”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“Excellent service no stress just leave the car and go excellent service coming back it was good that you scan a code and get your keys and get your car”

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Posted 1 month ago

“Quick on the way to the resort, a bit drawn out on way back but on time and decent price so all good.”

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Posted 1 month ago

“Booked car hire through holiday extras! Always simple and cheapest price! 👍”

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Posted 1 month ago

“Relaxed way to arrive and depart from an airport”

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Posted 1 month ago

“No issues”

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Posted 1 month ago

Holiday Extras is rated 4.3 based on 6,963 reviews