Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,665 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

customerrelations@holidayextras.com

Write Your review

Tell us how Holiday Extras made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Holiday Extras 5 star review on 3rd March 2025

George

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good value for money hotel and parking. Car park instructions and overnight stay charge was different to the confirmation received from holiday extras. Overnight car park charge on the day was more expensive. When entering the car park no receipt given to us and on exit we just drove out with ease but no staff around to ask questions if needed. Barriers remained up on exit.”

Helpful Report

Posted 7 months ago

“Good value parking.. easy to find and navigate. Car returned back as dropped off Would use again.”

Helpful Report

Posted 7 months ago

“Holiday Extras Was Easy to use and I had no problems . Regarding the parking I would ensure you allow several hours over your time of arrival as Ryan Air is frequently late and it takes a while to walk to the car park, Or take out late arrival insurance I did both so I had piece of mind when my flight was an hour late getting back and Passport control was particularly busy,”

Helpful Report

Posted 7 months ago

“We had a great holiday and it was good knowing that the car was safe and we only had to swipe our ticket and we were on our way home”

Helpful Report

Posted 7 months ago

“Easy to use, good courteous staff. Car was returned in good cndition and timely”

Helpful Report

Posted 7 months ago

“Easy to use pleasant staff o hassle”

Helpful Report

Posted 7 months ago

“They make the process simple and efficient.”

Helpful Report

Posted 7 months ago

“Easy way to park the car and be taken directly to the airport, with the support of the company bus after checking in the car with the team, on the return the same procedure you show the receipt at reception and they give you the car key and you leave the car park. Thanks”

Helpful Report

Posted 7 months ago

“Easy way to park your car. Straight into the airport after checking car in with the assistants on the way home scan the receipt which releases your car key and go to designated car park area to retrieve your car so easy. A little costly but no hanging about”

Helpful Report

Posted 7 months ago

“Very helpful”

Helpful Report

Posted 7 months ago

“price good compared to some others”

Helpful Report

Posted 7 months ago

“Good to be able to park securely & close to terminal at Liverpool. BUT, it is impossible to amend booking online as instructed. Had to speak to AI which is slow & I was charged the extra £15 fee because I was unable to make another amendment within time limit.”

Helpful Report

Posted 8 months ago

“All good ,friendly driver.will use again. 👍”

Helpful Report

Posted 8 months ago

“Good start to holiday”

Helpful Report

Posted 8 months ago

“Good service and near airport”

Helpful Report

Posted 8 months ago

“Pretty close and convenient to the airport, though parking spaces were pretty close and tight and the road was pretty rough which meant you had to carry your cases to the bus stop, not easy for elderly people, for the prices we pay please consider better surface for those with children and the elderly…”

Helpful Report

Posted 8 months ago

“Very easy to drop car and pick up after holiday.”

Helpful Report

Posted 8 months ago

“Good package, great location for port.”

Helpful Report

Posted 8 months ago

“Bus crowded and frequency not good, more buses and reduction in waiting time”

Helpful Report

Posted 8 months ago

“all went well, quick and easy”

Helpful Report

Posted 8 months ago

Holiday Extras is rated 4.3 based on 7,665 reviews