Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,163 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,163 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“More lighting needed on car park 9A other than that exceptional service as usual. Will continue to use this service”

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Posted 1 year ago

“Easy way to get a complete "extras" package.”

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Posted 1 year ago

“Very dependable but a bit late picking up for return, not the cheapest but not the most expensive either. Have used a few times and generally good service”

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Posted 1 year ago

“I always use this service and I find it far better then booking through the airport portal”

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Posted 1 year ago

“I use holiday extras every time I fly for both the airport lounge and fast track - never an issue, easy to book. The lounge is always great and fast track is defo worth it”

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Posted 1 year ago

“The vehicle for outward journey wasn’t great-there was so little leg room it was painful. The return car was excellent. Both drivers on time, very pleasant and drove well.”

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Posted 1 year ago

“Good price for hitel and car park”

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Posted 1 year ago

“Quick, simple booking process at a reasonable price.”

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Posted 1 year ago

“Reasonably priced. Plenty of spaces to choose from. My car was safe”

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Posted 1 year ago

“First class service from the airport Bus (the drive helped with case both way) The car was parked adjacent to the office keys returned promptly all staff helpful and a good price for the 12 day storage.. couldn't ask for more 10/10 folks”

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Posted 1 year ago

“Unfortunately the timely return of my car was not great. It took over an hour to get my car back to me and for a meet and greet I don't think this is acceptable. Also on booking be aware that they ask you to call them once you have your bags, and then tell you it's a 30-40 minute wait. I waited from an hour and 20 minutes before getting my car back and after a long flight this was not ideal. I would not book blue circle again.”

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Posted 1 year ago

“Hassle Free and good price.”

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Posted 1 year ago

“Easy access car park, bus very good running every 15 mins to and from terminal”

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Posted 1 year ago

“good value when booked in advance.”

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Posted 1 year ago

“Birmingham express, no issues”

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Posted 1 year ago

“all good and easy thanks u”

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Posted 1 year ago

“I have always had great service from Holiday extras, and this time it was exceptional. I had some complicated bookings to make and it was taken care of over the phone in person. Hotel and parking and fast track … booked and fabulous!”

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Posted 1 year ago

“Excellent service and good price but would enjoy it more if it was cheaper”

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Posted 1 year ago

“Excellent, thank you!”

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Posted 1 year ago

“Easy to use, speedy service, 100% will use again.”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 7,163 reviews