Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,126 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,126 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found parking space straight away and on returning exited car park no problem.”

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Posted 6 months ago

“Great service and always professional”

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Posted 6 months ago

“Always good to have cheaper parking!”

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Posted 6 months ago

“As always sentinel make everything super easy, no need to worry about anything just roll up hand key in and your on your way 😁”

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Posted 6 months ago

“We found holiday extras meet and greet parking so easy to use. Very friendly and helpful staff on the reception desk. It takes away all the hassle of looking for parking spaces and catching the shuttle buses. The whole process was easy from start to finish, booking was very straightforward and all the information I needed was supplied straight away by holiday extras. Will definitely use holiday extras parking again on my next trip later this year.”

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Posted 6 months ago

“Book Silver Zone Service easy to use, quick response to confirm booking. Information provided clearly, very helpful staff at the depot.”

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Posted 6 months ago

“Friendly staff, no waiting time, bus waiting on our arrival, great service”

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Posted 6 months ago

“Everything went smoothly Have used on several occasions”

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Posted 6 months ago

“Having booked through Booking .Com the meet and greet company did not have any contact details for me. As the car had broken down during our holiday they could not come tact me to let me know. So after a 2.5 hr flight delay I was confronted with the news about the car. I won’t bore you with how long it took for AA to come and how long it took me to get to my house. So the question is why do booking . Com not get contact details so at least I would have been forewarned”

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Posted 6 months ago

“Drop off and Pick up good with only a short wait. Car safe. No problems. Would use again.”

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Posted 6 months ago

“Quick and easy no hassle.”

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Posted 6 months ago

“Prpmpt service”

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Posted 6 months ago

“I was unable to change car details on my booking for Jet parks, Stansted si contacted an advisor who said that he would do it for me. Despite this, my registration was not recognised, either entering or leaving the car park and I had to contact Jet Parks to help each time.”

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Posted 6 months ago

“Quick and easy. No hassle. Was able to use a voucher that I had from last year too!”

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Posted 6 months ago

“Very easy to find and always a cheerful reception. Not too long a wait for the transfer either. Overall great service.”

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Posted 6 months ago

“Everything went smoothly 😄😄”

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Posted 6 months ago

“So reliable every detail covered”

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Posted 6 months ago

“Meet & Greet was a great service Very efficient and friendly staff”

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Posted 6 months ago

“Friendly staff, not much of a wait for the buses. Car stayed put”

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Posted 6 months ago

“Knowing there were having queuing problems etc at the airport, we were picked up well in advance to make sure everything ran smoothly.”

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Posted 6 months ago

Holiday Extras is rated 4.3 based on 7,126 reviews