Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,665 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Holiday Extras 5 star review on 3rd March 2025

George

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy process on booking, arrival, departure and transfers on bus, although the bus was very full. A distance from airport, so wouldn’t be first choice to book. Downside car park is not tarmac or smooth surfaced and because of this returned to a dirty car due to dust from stone surface.”

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Posted 9 months ago

“Easy to book and reasonable prices”

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Posted 9 months ago

“The Doubletree by Hilton at Newcastle airport is well placed for an overnight stay. The price is good and no complaints about the accommodation. Check in and out very straightforward. Have used before and will use again.”

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Posted 9 months ago

“Used Park2Travel on a number of occasions , fantastic service , the only slight issue was we had a longer than normal wait back at LBA”

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Posted 9 months ago

“Great efficient parking service”

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Posted 10 months ago

“Generally Good, satisfying”

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Posted 10 months ago

“Great Airport pick up”

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Posted 10 months ago

“The car park is ideal, just across the road from the terminal. However I think it’s expensive for what it is.”

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Posted 10 months ago

“Reasonably easy process to drop car off. Bit confused by automatic check-in but a friendly human being was on hand to help. On return, typical bun-fight to collect car. I noted that two lady operatives were coping reasonably well and were returning keys to owners in a caring and friendly manner. Because queue was increasing, jobsworth supervisor stuck her oar in and completely trashed the system that was working fairly well. Chaos ensued and I was left with a bad taste in my mouth, having waited over-long for eventual return of car key. Supervisor not very amenable, she needed to wind her neck in!”

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Posted 10 months ago

“Excellent service and good location”

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Posted 10 months ago

“Very happy with Holiday Extras although Maple Parking are convenient but extremely unfriendly staff.”

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Posted 10 months ago

“Had to wait about 15 minutes on arrival but apart from that everything else was fine, would recommend 👍”

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Posted 10 months ago

“Excellent service and location very easy to use .”

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Posted 10 months ago

“All went well although on my home I noticed there was an issue with my windscreen wipers. Holiday Extras are investigating and that service, so far, is very good. Hopefully this will be resolved without any hassle.”

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Posted 10 months ago

“Provided all I needed without any concerns”

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Posted 10 months ago

“Very easy to find, plenty of parking space and good value for money.”

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Posted 10 months ago

“All went well”

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Posted 10 months ago

“Our room at the Holiday Inn was very good and conveniently placed. Unfortunately we couldn’t have the type of room we booked, so the receptionist gave us a couple of drinks vouchers as an apology! Car parking and transfers to the airport worked well. Only slight downside was our evening meal in the hotel restaurant with which we were a little disappointed.”

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Posted 10 months ago

“Have used this before and generally very happy but this time small damage to wing mirror but fixable and the car was covered in bird droppings which has not happened before so am unsure if parking area of cars has changed as a number of the cars returned that night also covered in same”

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Posted 10 months ago

“Park8ng eas sold as meet and greet but it isn't your just in terminal 1 carpark!”

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Posted 10 months ago

Holiday Extras is rated 4.3 based on 7,665 reviews