Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,163 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,163 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service easy to use stress free holiday thankyou”

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Posted 1 year ago

“Nice starting point for holiday”

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Posted 1 year ago

“Easy website, free changes is a bonus as our flight was changed. Easy to change the booking. No issues with parking, used many times and will continue to do so, thankyou”

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Posted 1 year ago

“Happy with the service, only thing I'd ask is clearer directions/signs as someone who has never flown from Heathrow, this would've been appreciated.”

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Posted 1 year ago

“Excellent all round”

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Posted 1 year ago

“Unclear that there were several companies in the area, and hadn’t understood that we should look for Offsite signs which were at very far end of car park. Good service on return to car. Previous use of service enabled car pick up outside Departures and collection of car outside Arrivals on return.”

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Posted 1 year ago

“Always has been an excellent choice for us .Very helpfull staff,when we had a delay returning home. Also it's so easy to book on line .We would recommend Holiday Extras Meet and Great at Stansted Airport.”

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Posted 1 year ago

“Smooth booking, great hotel & price. No issues at all, highly recommend this website to make future bookings,”

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Posted 1 year ago

“We booked through Holiday extras for coach transfers in Tunisia and parking at Bristol Airport. Saved money on both! In fact our transfers cost less than £14. A couple on the same bus...staying at the same hotel paid £25.”

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Posted 1 year ago

“No problems whatsoever ..,thank you”

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Posted 1 year ago

“Easy to book on the app hassle free and car park great within walking distance to terminal”

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Posted 1 year ago

“Signage at Newcastle car park confusing”

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Posted 1 year ago

“Parking was miles away from the airport. I didn’t want to leave my keys and was given no other option so had to park elsewhere. Unpleasant desk staff who were also very unhelpful.”

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Posted 1 year ago

“Nice, easy app to use. Good prices too!”

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Posted 1 year ago

“nice and simple to use and update when i needed to change my booking - all paper free and the apps actually work !”

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Posted 1 year ago

“Excellent service, highly recommended”

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Posted 1 year ago

“Good website, easy to find and enter, vehicle parked just over 1 mile away and wasn’t subsequently moved. Pick up very easy and quick, all in all good value.”

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Posted 1 year ago

“Easy to use website”

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Posted 1 year ago

“Very easy to use. No issues on arrival or departure. Was a little nervous as soneone had a ticket fir the exit but my number recognition worked perfectly”

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Posted 1 year ago

“Easy to use. Helpful agents.”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 7,163 reviews