Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,157 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,157 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, easy to book plus advice about possible late arrival.”

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Posted 11 months ago

“Hotel nice enough, car parking is unsecure vehicle broken into &1800 damage and a loss of over £1000 personal items.”

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Posted 11 months ago

“I was flying from Birmingham Airport on the seventh and returning on the 14th of February. I booked my car parking space as I always do with Holiday Extras but usually I go offsite parking and your transfer bus takes me to the airport. This time I booked at the airport site And followed your map and your instructions, but unfortunately I am a pensioner and I live alone so had nobody to read the instructions to me but I remember got part number five so when you’re map took me to carpark five, I just drove in and they had automatic barriers, parked up and left it for one week while I was away when I came back I couldn’t get out the barrier. Unfortunately I had parked in the NCP car park number five and they wouldn’t let me out until I paid £206 as you can imagine how very upset that’s a big part of my pension gone, otherwise I’ve always been happy with all the extras , kind regards, Mike Brown”

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Posted 11 months ago

“Great service”

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Posted 11 months ago

“Yes would use again as no complications and guy who collected car was friendly. Thanks”

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Posted 11 months ago

“Great parking . Good shuttle service . Would use again”

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Posted 11 months ago

“Good price and convenient car drop off + return”

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Posted 11 months ago

“Love this service”

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Posted 11 months ago

“Very handy airport parking, could be a little cheaper.”

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Posted 11 months ago

“Exceptional price for overnight stay, car parking and airport transfers. Well done we will definitely be coming back 😊”

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Posted 11 months ago

“Top car parking at a great price. Very easy to book no problems getting on and off the car park all was perfect. Thanks.”

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Posted 11 months ago

“Everything was easy to book on line and the hotel and parking was really good value used holiday extra a lot of times and never disappointed”

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Posted 11 months ago

“Easy to book, great price Staff at the airport were so friendly Always use holiday extras”

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Posted 11 months ago

“Very good service, lovely and comfortable surroundings”

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Posted 11 months ago

“Excellent service and friendly helpful staff”

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Posted 11 months ago

“Easy booking. Good price. Accurate instructions. The Meet &Greet staff were excellent. Very easy and quick to drop off and retrieve car. Highly recommended”

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Posted 11 months ago

“Both outward and return legs of my transfer worked well. Good communication and pleasant staff.”

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Posted 11 months ago

“They lost our car!! After a long haul flight we returned to the meet and greet and were given our key. The area of the car park it was supposed to be in did not even exists and the attendant said walk up and down and click the key to see if it is there. It wasn’t. It was in a completely different part of the car park and took ages to find.”

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Posted 11 months ago

“Always use holiday extras to book parking and transfer. Valet parking this time, great service no going back now well with the little bit extra. Really good transfer, beautiful Mercedes, great driver.”

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Posted 11 months ago

“Great drop off and when we returned our car was parked and ready to drive off!”

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Posted 11 months ago

Holiday Extras is rated 4.3 based on 7,157 reviews