Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,134 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,134 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy”

Helpful Report

Posted 8 months ago

“Hotel with parking deals provided an excellent start to the holiday. We had an early flight so staying nearby allowed us a few extra hours sleep. Hotel was comfortable, great service and facilities seemed excellent though we did not use them all. Taxi transfers were arranged by hotel and worked very well. All in all a problem free and relaxing start to the holiday.”

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Posted 8 months ago

“Parking not cheap, but as competitive as any. Transfers fairly efficient, without having to wait long. Simple to access and exit car park. Overall, as good as any other parking option at Stansted”

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Posted 8 months ago

“We love parking at Liverpool, it’s just so easy from finding the car park to walking to the terminal, and Holiday Extras make it even easier by making the booking process so straightforward. Their timely updates and reminders are great too.”

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Posted 8 months ago

“Jetparks 3 was a little difficult to find as this was our first time of using, sign could be a little bigger and more visible from road,everything else was fine, would use again when flying from Manchester”

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Posted 8 months ago

“Very easy transfer to airport hotel and then back to carpark after our holiday”

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Posted 8 months ago

“Car park easy to find and buses easy both to and from airport. However booking not found so had problems and delay getting in and out of carpark.”

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Posted 8 months ago

“Worked out just fine”

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Posted 8 months ago

“The booking and price was very good, the blue short stay car park at Stansted Airport is the easiest and quickest car park to use. However, the car was not recognised at the barrier on arrival at the booked time so had to speak to the operator, he said that we didn’t need to be issued with a ticket and opened the barrier for us. on going to the exit on our return the barrier did not rise to let us out and yet again had to call the operator to get them to open the barrier for us. Could have done without all the hassle.”

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Posted 8 months ago

“Great service!”

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Posted 8 months ago

“No hanging about dropping the car at Heathrow T3, and it was waiting for me when I got back. Staff friendly and kind.”

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Posted 8 months ago

“Allowed us to change the car following a recent crash”

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Posted 8 months ago

“Easy to use and busses run frequently only thing would be parking surface to be improved as with gravel and stones currently but other than that would go and book again”

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Posted 8 months ago

“Great service. Bus took us from Skyport to Glasgow Airport and was there at stand B6 to collect us and take us to our car on arrival back at Glasgow. The drivers were both very helpful carrying suit cases on and off the bus.”

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Posted 8 months ago

“No fuss and straightforward.”

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Posted 8 months ago

“Parked 6th-11th May 24. Parking surface poor. Spaces tight. Signage for bus stops very poor. Drivers grumpy and did not help with luggage. Pick-up/drop-off stop quite a way from arrivals. Have used better in the past. Would not use again.”

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Posted 8 months ago

“Have used several times for airport parking - always good, never any problems.”

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Posted 8 months ago

“Very easy to find and staff very helpful”

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Posted 8 months ago

“Easy to use web site”

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Posted 8 months ago

“Meet and greet staff lovely”

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Posted 8 months ago

Holiday Extras is rated 4.3 based on 7,134 reviews