Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.27

4.3 Rating 6,964 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 6,964 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

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“Very easy parking process & really close to the terminal 2 building”

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Posted 1 month ago

“Easy process to book on line and everything went as planned and car returned as it was left . Very good :)”

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Posted 1 month ago

“We always use holiday Extras for our airport parking due to great rates and options available at all airports and hotels.”

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Posted 1 month ago

“Simple process from start to finish to book. Great that at Gatwick I could book a lounge included on the Holiday extra’s website. Parking is a simple process and it works. Still very busy even in October. The return bus stop (same as drop off) seems a bit of a hike to and from the terminal entrance.”

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Posted 1 month ago

“Everything was fine with Silver Zone apart from our return from the airport to collect our car. Had to wait 45 minutes for the bus. The queue stretched all the way across the terminal building as the rain came down. The lack of buses to deal with the amount of customers put a big dampener (literally) on our experience.”

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Posted 1 month ago

“Drive in. Find a suitable space near Departures. Drive out a week later. No stress. No surprises. Exactly how it should be.”

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Posted 1 month ago

“Excellent near airport plenty of space no iiues at all”

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Posted 1 month ago

“Long stay car park easy to find with collection and drop offs’ every 15 to 20 mins.”

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Posted 1 month ago

“Competitive rate”

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Posted 1 month ago

“The lounge at Salaman airport was great”

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Posted 1 month ago

“Easy drop off and pickup Only waited 10 minutes for the bus back to the car park”

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Posted 1 month ago

“The transfer back to the hotel after our holiday did not arrive. We waited for nearly an hour and had to get a taxi”

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Posted 1 month ago

“I'm a regular at MAN-T2 West, very convenient and easy access straight to the Departurehall.”

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Posted 1 month ago

“When I picked up my car the driver’s footwell was muddy. I have tried to add a photo but I received a message saying it could not be addd”

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Posted 1 month ago

“Great service for Meet and Greet at Cardiff airport”

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Posted 1 month ago

“Very expensive this time”

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Posted 1 month ago

“Easy drop off and collection process, bus was timely and quick/easy transfer. I paid for the car be charged upon return, which it was but cable was ‘slung’ back Into the boot and not placed back into the bag it came out of nor the protective caps placed back on the charging end. Mud in car, up door panel and on ledge from I’m guessing shoes.”

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Posted 1 month ago

“I booked a few transfers with Holiday Extras and was always in time and easy to get to the location you wanted to go.”

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Posted 1 month ago

“easy booking , decent prices, secure parking .all in all ver satisfied”

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Posted 1 month ago

“Arrived in awful weather earlier than planned, barrier would not go up, ticket popped out which I took, then worried all holiday I would be charged on way out, but thankfully the barrier went up to let me exit PHEW!!!”

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Posted 1 month ago

Holiday Extras is rated 4.3 based on 6,964 reviews