Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,113 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,113 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service as normal”

Helpful Report

Posted 2 months ago

“Met expectations but at present there are a lot of diversions and construction around the airport. Don’t be in a rush as there are well monitored speed limits too.”

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Posted 2 months ago

“On collecting car it was dirtier than we could have imagined, plus it was not locked, with no parking brake set, although auto gear in park. Not as expected, below usual standard.”

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Posted 2 months ago

“Excelleent”

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Posted 2 months ago

“Quick and easy service”

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Posted 2 months ago

“An excellent stay and park, well organised and efficient.”

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Posted 2 months ago

“Everything went really well but unfortunately the car was full of bird feacies which we weren’t happy about.”

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Posted 2 months ago

“A great service, very reliable, friendly, driver. Thank you.”

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Posted 2 months ago

“Great fast easy service value for money”

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Posted 2 months ago

“Really easy to use car park. We decided to walk to T2 which took 10-15mins. Very helpful staff at the car park too. Would recommend using this car park.”

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Posted 2 months ago

“Easy to book all information that’s needed is in the app. T3 at Manchester is so close to the terminal and it was easy to find a parking space.”

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Posted 2 months ago

“Absolutely brilliant . Well worth the price . Can’t fault this company and will always use them from now on Communication is excellent”

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Posted 2 months ago

“When exciting the short stay cat park the barrier stayed up after the car in front went through and wouldn't come back down for me to put in the ticket so ended up having to drive through. Worried that it will get me a charge as I couldn't put the payment card into the machine.”

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Posted 2 months ago

“Had to wait over half an hour for bus from Gatwick South terminal back to the Purple Parking car park - other customers had been waiting over 40 minutes; this was at 13.40 on a week day. When a bus did arrive, it was so full that we were all crammed in like sardines, with standing room only! We could, of course, have waited for the next bus - but with no knowledge of when another would arrive - and we had a ferry to catch on top of a car journey. Not a good end to an otherwise trouble-free trip.”

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Posted 2 months ago

“Great hotel and such friendly staff. Everything went very easy.”

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Posted 2 months ago

“All went smoothly, spaces to choose from. Easy to find car and bus drivers very helpful”

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Posted 2 months ago

“Good selection of food for breakfast the whole family love the experience”

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Posted 2 months ago

“Great choice of breakfast with drinks. Very comfortable. Highly recommended for a relaxing start to the holiday.”

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Posted 2 months ago

“All went smoothly not at drop off and collection. No waiting at all.”

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Posted 2 months ago

“Used Holidayextras multiple times and process was always smooth and without problems. Highly recommend.”

Helpful Report

Posted 2 months ago

Holiday Extras is rated 4.3 based on 7,113 reviews