Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,665 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,665 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 4 star review on 12th April 2025

Anonymous

Holiday Extras 4 star review on 31st March 2025

Jeremy

Holiday Extras 3 star review on 5th March 2025

Lee Parkinson

Holiday Extras 5 star review on 3rd March 2025

George

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problems except post code for car parks take you pass the entrance onto a industrial area”

Helpful Report

Posted 10 months ago

“Used meet and greet at T 2 Manchester, only problem for me was lack of signage driving in! But might have been my lack of attention. Great service, have used many times, and staff very helpful. Thanks”

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Posted 10 months ago

“Easy peasy! Drop off and pick up quick and efficiently handled by staff. Maybe a few more signs on the way in for first time users, but once you know it’s easy.”

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Posted 10 months ago

“Easy to park, found a single spot as fussy with my car, it was still perfect when we returned, easy to book out and away.”

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Posted 10 months ago

“Decided to get a hotel instead of driving early morning. Hotel comfortable and nice breakfast.”

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Posted 10 months ago

“Premium Meet & Greet at Newcastle Airport is easy and convenient to use. Staff are always helpful and professional - typical Geordie friendliness. It does a bit expensive though”

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Posted 10 months ago

“Excellent service easy to use.”

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Posted 10 months ago

“Very convenient parking and within easy walking distance of the terminal.”

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Posted 10 months ago

“Easy to book and great communication. Goffs Park hotel is a little tired but, clean rooms, comfortable beds and quiet night. Close to the airport. The meet and greet parking was fabulous. Easy to find and the did exactly what we paid for. Would definitely use again.”

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Posted 10 months ago

“Very easy to use with clear information and instructions”

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Posted 10 months ago

“As flight times changed for the same day, it's annoying that it wasn't simple to advise car hire company of this. Instead we were asked to cancel and rebook at an increased cost.”

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Posted 10 months ago

“All arrangements worked according to plan and staff were efficient and friendly.”

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Posted 10 months ago

“I booked transport to take us to the airport for a return flight, taxi turned up with no problems, nice driver and helpful putting our cases into his boot and removing them at the airport. Only thing was it was booked for one hour earlier than i had requested.”

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Posted 10 months ago

“As usual with our meet and greet at North Terminal check in and collection on our return was simple, straightforward, hassle free and courteous”

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Posted 10 months ago

“Great location, 2 minutes and into the Terminal. Peace of mind that the car was safe while we were travelling.”

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Posted 10 months ago

“Great transfer service to and from the airport. Nice meal in restaurant but a little pricey. Room spot on everything you needed for a short stop over before an early morning flight”

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Posted 10 months ago

“Good, efficient transfers from Enfidha-Hammamet to our hotel in Sousse and back again. Everything as it should be and on time. Very good.”

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Posted 10 months ago

“Great service, excellent price and the support was excellent.”

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Posted 10 months ago

“Easy access, nice place to spend the time while waiting flights and cheaper than spending money on drinks and food elsewhere in the airport”

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Posted 10 months ago

“Easy to book and edit any changes. Barrier didn't lift on entering car park so accidentally took a ticket. Contacted helpline and they advised us that we should not enter the ticket on exiting the car park or we would be charged again. They advised us to press call button on exit machine to speak to someone which we did, they then checked our booking details and lifted the barrier”

Helpful Report

Posted 10 months ago

Holiday Extras is rated 4.3 based on 7,665 reviews