Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,135 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,135 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and good price”

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Posted 9 months ago

“Easy parking at jet parks 3. Easy to find & buses come very regularly. I will book again as hassle free. Number plate recognition on entering & leaving opened the barrier immediately.”

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Posted 9 months ago

“Due to oil pressure trouble on my car on morning of flight had to leave car & use train & metro to airport,talked to company via live chat & explained situation,was told not possible to be refunded the £89:46 that i paid!”

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Posted 9 months ago

“So happy the transfer I had booked waited for me as the flight was delayed The driver was easy to spot with my name displayed and the transport was a private car a very clean and comfortable drive to hotel. I will be using your company again thankyou”

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Posted 9 months ago

“Easy to book through the app. When approaching the barrier at the car park it opened immediately due to number plate recognition. Reasonably priced. Buses arrived every 15 minutes and took you directly to the terminals.”

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Posted 9 months ago

“Reasonable price and no stress ... Will be using again in the near future”

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Posted 9 months ago

“When booking parking at Birmingham no address or Postcode on any e mails so went to the parking we had last year as email sent by Holiday extra re parking when we arrived it was not there but another car park .It was a good job we gave our self plenty of time to find the right one.That’s the only negative thing about finding correct parking.Every thing else was very good.”

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Posted 9 months ago

“Quick and easy departure and arrival”

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Posted 9 months ago

“It's very simple to book parking on-line or with the app. Prices are very reasonable and competitive. Number plate recognition at car park entry/exit makes it simpler than having tickets. Quick and simple and hassle free.”

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Posted 9 months ago

“As usual very happy with Holiday Extras. We used the Manchester Terminal 2 East, which was fine, except that the directions and access is not at all straight forward. Found it very difficult to find…. Terminal 2 directions are not at all easy to see. Actual parking and exit were fine as always.thank you”

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Posted 9 months ago

“First class service”

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Posted 9 months ago

“Very easy to book + reasonable price”

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Posted 9 months ago

“Efficient bus transfer to and from car park. Helpful people at reception both on departing and on our return.”

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Posted 9 months ago

“Amazing friendly service. Lovely rooms and food”

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Posted 9 months ago

“Reliable friendly value for money service”

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Posted 9 months ago

“Took over an hour to get my car despite following the return process. Then the guy had an argument with the other company there saying it’s their fault?! Each time I asked where is my car I was told ‘10 minutes max’…….awful.”

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Posted 9 months ago

“Holiday Extras is becoming my go to site for travel support. Prices are always competitive, choices provided are good, website is easy to use and communication is excellent. Latest airport parking at Luton Vauxhall Road was excellent clear instructions, easy access and prompt minibus transfers.”

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Posted 9 months ago

“Great service and great team thank you”

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Posted 9 months ago

“Air parks 3 for seamless parking and bus ride to and from the terminal. Both drivers were super courteous and kind. Will use again and again.”