Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.29

4.3 Rating 7,643 Reviews

83 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,643 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We booked hotel and parking at Gatwick, good hotel and kept our car safe for the whole week. Would recommend the hotel restaurant, free buffet for kids and lovely food for adults.”

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Posted 1 week ago

“Have been using Holiday Extra for a couple of years now. always competitive on price. Have used them for airport parking only, parking and hotel and even travel insurance. Easy and convenient to book. Professional and helpful. Would recommend to friend and family.”

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Posted 1 week ago

“Very professional”

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Posted 1 week ago

“Very efficient. Secure park. Used the bus transfer from drop n go. Used many times and will continue to do so.”

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Posted 1 week ago

“Excellent service.”

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Posted 1 week ago

“Slight lack of communication for pickup at the airport but otherwise went well”

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Posted 1 week ago

“Great service, easy to park, no hassle - given a card with contact number and exit code, bus was there anyway after we'd collected our luggage. Bus really was only a matter of minutes.... Car park was securely fenced/cctv/etc. Overall great and stressfree! Will use again :)”

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Posted 1 week ago

“I had no issues with the service. I was constantly updated before my holiday and as promised the driver made contact 24 hours before the trip. The driver arrived on time and as promised even though the driver had to be changed due to an issue with the vehicle. Again I was contacted 24 hours before we came home. I requested a change of pick up time which was accepted at no extra cost. Great service and Ill definitely use it again. Much cheaper as well compared to other transfer companies and local taxis.”

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Posted 1 week ago

“The whole experience of booking parking and transfers really easy.”

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Posted 1 week ago

“Everything went as planned, little bit difficult to find the way in when driving. Very convenient for terminal 2 within walking distance from terminals 1 and 3. Easy check-in friendly staff, basic but clean room. Does what it says on the can, would use again and recommend to all.”

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Posted 1 week ago

“Car checked for damage on arrival. Easy drop off well managed. Return would be helpful to have some signage to show where to go. Key collection easy and some one there just in case. Short walk to car (easy as long as not raining)”

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Posted 1 week ago

“Easy and quick check in. Fast pick up of keys on arrival. Would recommend and have used several times.”

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Posted 1 week ago

“Very friendly staff greeted us at the parking entrance even though we were ahead of our booking time. Again the handing in of the keys and retrieval of the keys was very straightforward - no queuing and again very helpful and friendly staff. Excellent experience all round.”

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Posted 1 week ago

“All went according to plan. Very easy check-in and very fast retrieval of car . No problems at all.”

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Posted 1 week ago

“Everything went as usual EXCEPT the ANPR system on the exit from the Express Drop Off area, requiring contact with the office to avoid an exit charge”

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Posted 1 week ago

“After i first used Drop and Go Manchester it became my choice of parking every time. Easy to locate and be valet parked in a lane. Staff on hand are always helpful and pleasant. Ideal for a lone traveller too.”

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Posted 1 week ago

“Excellent service, easy to use and did exactly what it was supposed to do. Even sorted out a minor hiccup of my making. 5 stars from me”

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Posted 1 week ago

“Easy to book .. number plate recognition makes it so simple ..”

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Posted 1 week ago

“Brilliant service kept us informed of changes we arrive 30 mins early but driver new this and was there waiting 5 stars”

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Posted 1 week ago

“Nice and easy to deal with and all worked well.”

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Posted 1 week ago

Holiday Extras is rated 4.3 based on 7,643 reviews