Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,267 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,267 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 5 star review on 20th February 2025

Brian

Holiday Extras 2 star review on 5th February 2025

Paul Rumley

Holiday Extras 1 star review on 18th November 2024

Nicola

Anonymous

Anonymous // 01/01/2019

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“All excellent from drop off to pick up.”

Helpful Report

Posted 1 week ago

“Easy service, no waiting around and bus straight to terminal. Easy return journey too.”

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Posted 1 week ago

“Really efficient service and car was waiting on our return! Terminal 4 carpark is a bit chaotic at the moment because of renovations but that is not Purple parkings fault.”

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Posted 1 week ago

“Holiday extras is really cheap and helpful. Very easy to change my booking also. Highly recommend. Will use again.”

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Posted 1 week ago

“was good value and convenient. I always use HE”

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Posted 1 week ago

“Such a great and user friendly service.”

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Posted 1 week ago

“Efficient service and value for money”

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Posted 1 week ago

“. Super easy, friendly staff , not a problem”

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Posted 1 week ago

“The lounge is currently closed”

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Posted 1 week ago

“Its ok, I'm very happy!”

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Posted 1 week ago

“Got exactly what we booked and paid for.”

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Posted 1 week ago

“I booked the transfer for the following day. It all went through ok online. I paid for it. Id got to the airport to meet my transfer and was told my details hadn't gone through the system so I'd no transfer so had to make my own way to my hotel.”

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Posted 1 week ago

“Good price, really near the airport, special offers on in the bar , 4-7 at night Rooms allocated just what needed.”

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Posted 1 week ago

“Very good no probs plenty of room to park will definitely book again next year.”

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Posted 1 week ago

“Easy pick up and drop off with car”

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Posted 1 week ago

“Too much spam afterwards.”

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Posted 1 week ago

“Everything was very good.”

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Posted 1 week ago

“Very impressed with hotel and location,,not far to Birmingham Airport,easy parking at airport, will definitely be using again,and will recommend, can't fault anything, pleasant stay”

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Posted 1 week ago

“Only thing which was not good was not having clear Location of you drop off point on level four. I went into to other booths before I found you Booth.”

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Posted 1 week ago

“First time using Airparks park & go at Luton. Very impressed with staff there to greet us, tag for keys already printed. Bus there & back good. Easy retrieval of keys from locked box car easy to find. Good value for money.”

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Posted 1 week ago

Holiday Extras is rated 4.3 based on 7,267 reviews