Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,135 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,135 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good price and safe place for the car. Thanks”

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Posted 9 months ago

“Booked parking with Holiday Extras. No problem with getting in and out of the car park. Great experience”

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Posted 9 months ago

“Very easy to use. I arrived to leave my car after midnight and was easy to do everything needed. A member of staff was there to help you in case you need and buses are running very often to the aeroport. There is even a heating area to waiting for the bus.”

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Posted 9 months ago

“Seamless drop off and pick up, veey convenient.”

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Posted 9 months ago

“The car park couldn’t find our booking”

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Posted 9 months ago

“It was easy”

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Posted 9 months ago

“Easy enough as long as you dont take the entry for T2 drop off in haste and not the next turn for T2West. As I did, easily done. Otherwise parking was fine, be patient finding a parking spot, once in 3 minute walk in to terminal.”

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Posted 9 months ago

“Grrr we at service”

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Posted 9 months ago

“Good: Helpful staff at drop & go. Bad: My car was filthy dirty; it looked like it had been driven through a farmers field with mud spay covering both sides of the car.”

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Posted 9 months ago

“The car parking drop and go system worked fine, only gripe was that the key return box didn't open easily, when you touch the screen to retrieve your key it didn't work the first few times.”

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Posted 9 months ago

“Arriving at Bristol, the Office struggled to find our booking. " Did you ring us 1/2 an hour before?" ..I got the impression there was a lack of communication with yourselves... All sorted quickly. The return was much smoother.”

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Posted 9 months ago

“Great service very smooth”

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Posted 9 months ago

“Very good service and very helpful after we returned from holiday and our car battery was flat”

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Posted 9 months ago

“Excellent service.”

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Posted 9 months ago

“Quick, frequent transfers to airport. Fuss free. Price had gone up quite a bit since last booking 3 months ago”

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Posted 9 months ago

“the directions to the premium car park were poor, but once found the system worked well and the pick up on return was exemplary. We could not initially recognise that the Ibis budget and the Ibis were not one and the same. Ibis was fine but not of the same standard found in France.”

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Posted 9 months ago

“Best price for all parking options at Birmingham airport. Only problem was that I had to make a cancellation and they gave a partial refund keeping £10 for a voucher for you to use in future, it’s ok for me as I travel a lot but if you don’t it’s annoying!”

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Posted 9 months ago

“Really easy, efficient and comfy bed. Hardly any wait for the bus transfers”

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Posted 9 months ago

“Easy to book, great directions, no hassle at all”

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Posted 9 months ago

“close to airport and easy to collect keys on return.”

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Posted 9 months ago

Holiday Extras is rated 4.3 based on 7,135 reviews