Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,143 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,143 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

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“Never any problems using Holiday extras for parking.”

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Posted 9 months ago

“Really enjoyed the lounge at East Midlands Airport very relaxing with good breakfast and drinks.”

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Posted 9 months ago

“Fabulous services will use for every holiday!”

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Posted 9 months ago

“Hassle free as always. Thank you.”

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Posted 9 months ago

“It was advertised as a ‘5 min’ drive by bus at the airport. True, but it took extra 25 mins for the bus to actually leave the car park…”

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Posted 9 months ago

“great location very easy to find, very friendly staff , rooms clean & comfortable”

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Posted 9 months ago

“An excellent service to use . The staff are very helpful and pleasant to talk to . Great value for money and will use the service again .”

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Posted 9 months ago

“I booked the Holiday inn at Gatwick Airport for an overnight stay with 12 days onsite parking. This represented the best value for me without having to move the car in the morning. The check in process was seamless, the food and drink in the hotel was ok and the rooms very comfortable. Caught the bus from the front door to the South Terminal with no problems and upon return, the check out and car collection was equally as seamless. My only niggle was Holiday Extras wanting to charge an additional fee for late return cover should the flight be delayed. When I checked with the hotel, my car was booked in for 14 nights so that would have been an unnecessary expense had I paid it. I've used Holiday Extras before and would not hesitate to use them again.”

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Posted 9 months ago

“Very efficient bus service as always, would definitely recommend. The app makes everything so easy.”

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Posted 9 months ago

“Good price for parking”

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Posted 9 months ago

“Quick, easy & reasonable price.”

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Posted 9 months ago

“Amazing service as always. Bus driver very happy and upbeat for the time in the morning we got the bus. Have recommended and will continue to use you.”

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Posted 9 months ago

“Everything went well, make sure you take photo of bus stop, was well impressed”

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Posted 9 months ago

“Excellent- all went very smoothly. Will definitely do this again.”

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Posted 9 months ago

“Easy to book hotel and secure parking together. Holiday Inn Express was ideal, close to the airport and bus transfers to and from the secure car park and airport were brilliant. I can highly recommend.”

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Posted 9 months ago

“Really convenient and great hotel. Rooms were fantastic! Restaurant was amazing too!”

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Posted 9 months ago

“Ensure they put a space in your registration. I was issued with a ticket as the barrier didn't recognise the reg. Thankfully the Stansted customer service helped resolve the issue via email so a quick chat at the exit gate and all was resolved. Fantastic price through Holiday Extras so would definitely use again”

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Posted 9 months ago

“All went to plan”

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Posted 9 months ago

“Quick drop off & car there upon our return. I can strongly recommend.”

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Posted 9 months ago

“Driver on time on both pick ups. Drivers polite and professional.”

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Posted 9 months ago

Holiday Extras is rated 4.3 based on 7,143 reviews