Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,135 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,135 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My name is Roger. At around 2am an employee approached me in the hall insisting he knew who I was. I told him I don’t know you. He said ‘Mate we went to butchery school’. On and on it went. Had to go put back way to avoid him. Then in the morning the English we ordered, was luke warm. But the car booking was fine.”

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Posted 9 months ago

“No problem parking at all. Really good service on arrival and departure”

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Posted 9 months ago

“Excellent service. Drop off at T3 Heathrow, collect at T5. No problem even though our flight back was delayed and we couldn’t collect till after midnight. Will definitely use them again, and recommend to friends and colleagues.”

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Posted 9 months ago

“It was great to be able to park so near to the airport and to be able to return knowing the car was safe and secure.”

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Posted 9 months ago

“We were recommended to yourselves and found Maple so easy to use also the location to Gatwick’s North Terminal is excellent.”

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Posted 9 months ago

“Excellent 5 star”

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Posted 9 months ago

“Price ok, easy parking/ collection can’t fault it.”

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Posted 9 months ago

“Absolutely perfect. No reason to do anything else . Quick efficient and reasonably priced. Staff great.”

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Posted 9 months ago

“Excellent service, car park is very convenient and easy to use. Frequent bus service. Would definitely use again.”

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Posted 9 months ago

“All fine parking car at at Liverpool airport, no complaints”

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Posted 9 months ago

“This was a truly painless experience. Called 20 minutes before getting to the terminal and was given clear guidance as to where to drop the car etc. On return, called after getting our bags and by the time we got to the pick up, the car was waiting for us. Everything I'd want out of a meet and greet service like this.”

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Posted 9 months ago

“The app is super easy to use! Also, it sends you reminders. At Gatwick airport the staff were very friendly. Once we got back, the driver was waiting for us with our car. Highly recommended”

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Posted 9 months ago

“Fab reasonably priced parking at Liverpool airport . Number plate recognition so no messing with tickets ! I away book with these 👍🏻”

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Posted 9 months ago

“All went good. Good price and service A1”

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Posted 9 months ago

“Good price, easy to use. Shame the weather was not as obliging on our return to Manchester!”

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Posted 9 months ago

“Slight problem finding the multi storey entrance but apart from that no problem very easy made start & end to holiday easy”

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Posted 9 months ago

“Same price as booking direct with stanstead no point in using holidays extra my last flight was cancelled due to snow & although I always pay the late return insurance I had to pay £80 for being 23 hours late & I’ve tried & tried & tried to claim but no reply I’ve even complained ( no reply) no contact number & if I had booked direct with stanstead I would not have had to pay the late return .”

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Posted 9 months ago

“Easy to book, and cheaper than going direct. On arrival at Bournemouth airport, no hassle with tickets or bar codes due to licence plate recognition on entry and exit.”

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Posted 9 months ago

“Easy to locate bookings in app. Fair pricing. Nice to get reminders too. Good choice of hotels and additions.”

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Posted 9 months ago

“Easy to use booking website. Good communication and instructions.”

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Posted 9 months ago

Holiday Extras is rated 4.3 based on 7,135 reviews