Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,162 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,162 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“spot on service”

Helpful Report

Posted 1 year ago

“Second time we have used Holiday Extras now and can only sing their praises. We are just back from a holiday and our hotel was of a very narrow street (cars did not fit). My partner was very stressed on the day of collection for the airport transfer in case the car not pitch up. Our driver arrived on foot having parked up nearby and took our cases and walked us to the vehicle with time to spare. We have only used HE for apt transfers so far but will definitely be using them into the future. Thank you.”

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Posted 1 year ago

“Very limited choice of food None of the counters are wheelchair or child accessible due to height Only worth it if you drink a lot”

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Posted 1 year ago

“Have been using Holiday Extras for a number of years now. We have never been let down. We had to cancel a holiday last year and had booked airport hotel and parking but able to use credit voucher for future holidays. 👍🏼”

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Posted 1 year ago

“Easy to book. Shuttle perfect service. I took the car back early one day, no issues.”

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Posted 1 year ago

“Car park very efficient. So easy to park. Fast track great. Insurance the best for my needs. Highly recommended”

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Posted 1 year ago

“Good and efficient service”

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Posted 1 year ago

“All went very well, easy to park, comfortable rooms and decent breakfast Will definitely use again”

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Posted 1 year ago

“Excellent location next to airport for Premier Inn. Car parking for the week was straightforward and worked well”

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Posted 1 year ago

“Great service, easy and free to make changes, use each holiday and prices are competitive, highly recommend. Puzzled why negative reviews, they are not actually about Holiday Extras?”

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Posted 1 year ago

“Parking convenient although do not follow the Sat Nav - takes you to the back of the hotel and not parking! Good courtesy bus connection - very comfortable hotel.”

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Posted 1 year ago

“Excellent customer services”

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Posted 1 year ago

“All went very smoothly, hotel great, staff very helpful. Blue circle parking were extremely efficient, price good, would definitely use them again.”

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Posted 1 year ago

“Would definitely recommend for a stress free experience and start to an holiday. Really easy system and plenty of staff on hand.”

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Posted 1 year ago

“The Holuday Extras car pick up service at short stay Heathrow was seamless and the staff were both friendly and helpful. You walked straight off your flight and straight into your car - no waiting, no shuttle bus. Recommend!:)”

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Posted 1 year ago

“Car park a bit rough and ready but excellent customer service. Transfers were quick, with no waiting , and efficient.”

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Posted 1 year ago

“Nice hotel have stayed before but on this occasion room was a bit tired but won't stop me using again”

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Posted 1 year ago

“Excellent service close to the airport Prompt pick up”

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Posted 1 year ago

“Good value for money. A well packaged service covering all your needs.”

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Posted 1 year ago

“Quick and efficient service highly recommend”

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Posted 1 year ago

Holiday Extras is rated 4.3 based on 7,162 reviews