Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,111 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,111 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We used the meet and greet at Stansted again this New Year. So convenient and easy to use,never have a problem with this service!”

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Posted 1 week ago

“Helpful staff, food plentiful.”

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Posted 1 week ago

“Drivers on both journeys were helpful and polite”

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Posted 1 week ago

“Drop off is very convenient and you walk straight into terminal 2. Picking up your keys when collecting your car is simple. Scan your receipt and collect keys from secure key safe. My only gripe is last few times I've used the service the cars are parked very close together making it difficult to enter the car. Also whoever parked it during the week adjusted the drivers seat every which way: height,tilt,recline etc. Is this really necessary as I could see from my tracker that the cars are only moved a short distance. Yet the service is still better than patking on nearby car parks then having to bus in and out”

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Posted 1 week ago

“Thank you ! The best”

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Posted 1 week ago

“As always very good”

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Posted 1 week ago

“Very easy to navigate long stay car parking for Stanstead with HE. As a lone female traveller I’ve had no problems. Only one- not HEs fault, but the long stay bus driver careered straight past me in the snow at 4am and I had to wait for the next bus. Otherwise, I found them good value for money.”

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Posted 1 week ago

“Very easy and cost effective help given for lots of elements of my holiday.”

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Posted 1 week ago

“Close to terminal”

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Posted 1 week ago

“One of the best lounges I evused. Great choice of food and drink, they even had mulled wine and mince pies. The staff were also very friendly and helpful”

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Posted 1 week ago

“The staff were so friendly and helpful, I really appreciated that! Also the food and drinks were delicious. Would definitely recommend!”

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Posted 1 week ago

“Very reliable and convenient”

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Posted 1 week ago

“Everything went really smooth the hotel and car parking”

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Posted 1 week ago

“It was the cost £109 for 10 days far too expensive”

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Posted 1 week ago

“Like always spot on first class service as we have come to expect after using Meet and Greet for over 10 years.”

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Posted 1 week ago

“They were very effecient. Found them waiting for us and on our return picked us up on time to get to the airport.”

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Posted 1 week ago

“Easy and straightforward just park car up 4 minute walk to terminal at liverpool airport no problems at all”

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Posted 1 week ago

“Prebooked Parking at Birmingham Airport No1 Car Park was simple and straightforward. Entry and Exit process was excellent and problem free.”

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Posted 1 week ago

“Convenient and easy to arrange”

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Posted 1 week ago

“Purple parking are amazing-the parKING of parking! On Christmas Eve, my husband realised he left his cards in his coat in the car and they delivered it us on the next bus! On our return, we realised our tyre had run flat and they pumped it, which meant we were able to get home safely. 100% recommended-just book them!”

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Posted 1 week ago

Holiday Extras is rated 4.3 based on 7,111 reviews