Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.34

4.3 Rating 9,152 Reviews

84 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 9,152 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 4 star review on 21st September 2025

Anonymous

Holiday Extras 3 star review on 18th September 2025

Anonymous

Holiday Extras 5 star review on 20th May 2025

Neil

Holiday Extras 4 star review on 8th May 2025

Marie

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“M&G T1 very efficient and easy. Just 2 days before T1 closed but the car park was still great. Helpful staff and car there and ready once we returned.”

Helpful Report

Posted 4 weeks ago

“All went fine/no hassles, thank you 😊. Quite a long wait for the bus at 6am & there wasn’t room for everyone to board, just glad the cold snap hadn’t arrived, but on the return, in the cold snap, perfect timing”

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Posted 1 month ago

“Easy to use and reasonable deals”

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Posted 1 month ago

“Pleasant hotel, dated but functional. Breakfast was chaotic and staff very slow to replenish foods and crockery. Check in and out very smooth, staff very pleasant. Taxi transfers smooth and efficient. Overall a good experience and would consider using it again in the future”

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Posted 1 month ago

“Easy and great platform. Makes booking my airport parking sooo easy!”

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Posted 1 month ago

“First at the short stay blue car park. It was easy to find, close to terminal and barriers opened for me no problem as I booked and payed on line. I wish it was cheaper but who doesn’t”

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Posted 1 month ago

“Excellent service and good parking, very close to Bournemouth airport. Only issue is the prices are getting higher and higher here.”

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Posted 1 month ago

“Used before without an hitch but this time was different. All perfect until pickup at Leeds/Bradford. Howling gale, horizontal freezing rain but no pick-up waiting. Even 10 minutes in that was too much. No explanation or apology was given.”

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Posted 1 month ago

“Arrived ok very straightforward....on arrival home we couldn't get out until we spoke to someone..”

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Posted 1 month ago

“Very good price for parking, everything went well with pick ups and drop offs. Would definitely book this parking company again”

Helpful Report

Posted 1 month ago

“No real issues but confusing signs as saying certain car parks closed”

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Posted 1 month ago

“Takes the hassle out of parking. However the car did smell of dope when we collected it .”

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Posted 1 month ago

“Easy to find the car park. It was very busy and was a bit difficult to find a parking space but we managed. Bus to the airport and back again was seemless. Will use again.”

Helpful Report

Posted 1 month ago

“Excellent service -,reasonably priced, efficient and reliable. The announcements of the Bus Stop numbers when we returned to collect the car were hard to hear!”

Helpful Report

Posted 1 month ago

“Shuttle drivers were lovely and we hardly had to wait at all. We had to drive around quite a bit to find a space and when we did, there was no obvious way of remembering where we were I.e. no lane number for where we parked so we had to take a video of the area and try to remember.”

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Posted 1 month ago

“Plenty of information and easy to follow. All I had todo was turn up and say I’d got a reservation under my name and it was that simple.”

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Posted 1 month ago

“Great staff and easy to park then quick to departures I had a ten minute wait on my return luckily the weather was fine Otherwise a 5 star review”

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Posted 1 month ago

“The car park should be fully tarmacced as you need to wheel your cases.”

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Posted 1 month ago

“Hassle free process of booking, parking and picking up car. However, there were no disabled spaces available in the car park at Exeter! The only space that was available to park the car was the furthest possible away from the entrance. Nightmare for me! I realise that this is not Holiday Extras fault, however, a reservation process might be an idea for the disabled.”

Helpful Report

Posted 1 month ago

“Really easy to find. Plenty of spaces. Easy shuttle bus with friendly drivers and frequent buses”

Helpful Report

Posted 1 month ago

Holiday Extras is rated 4.3 based on 9,152 reviews