Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,122 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,122 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purple parking staff were excellent. Friendly and efficient. Car was returned to us quickly.”

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Posted 5 months ago

“Very prompt waiting for us at the airport .Courteous driver .Punctual on pick up for return and very nice lady driver We would use them again and recommend them .Thank you .”

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Posted 5 months ago

“First room no hot tap working no soap shampoo Second room offered was already occupied Third room ok but excess noise from departing aircraft at end of runway”

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Posted 5 months ago

“A quick & friendly service, great price!”

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Posted 5 months ago

“When we got our car back in the early hours of the morning the steering wheel was set so it was impossible to drive and it seemed to be somebody bored with the job changing all the car settings.”

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Posted 5 months ago

“Easy booking good communication”

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Posted 6 months ago

“It’s pretty much as per on the tin It’s genuinely 5mins from the airport. It takes a bit of finding but if you follow instructions (not Sat nav) you should be OK Staff are very good. They did answer the phone when called Will use them again”

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Posted 6 months ago

“Had a great stay night before we flew out of Liverpool”

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Posted 6 months ago

“Efficient information made the process extremely easy and effortless. Started the holiday on foreign soil very well.”

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Posted 6 months ago

“Very easy to park at Cardiff airport short walk to the terminal the car park is very uneven, and easy to exit the park very happy”

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Posted 6 months ago

“Everything went fine no problem”

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Posted 6 months ago

“First time I’ve used the meet and greet at Manchester and it was fantastic from start to finish. Very efficient and it all ran smoothly. I will use nothing else but meet and greet in the future.”

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Posted 6 months ago

“Excellent throughout”

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Posted 6 months ago

“Helpful friendly staff and excellent easy to use service, will definitely be using them on my next trip.”

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Posted 6 months ago

“Smooth Efficient service from start to finish, staff very pleasant.”

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Posted 6 months ago

“Glasgow Airport park and ride. This wast completely trouble free. All I want at start and end of holiday.”

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Posted 6 months ago

“Easy process from start to finish. Easy to book. Easy to park and check in. Easy to collect car on return.”

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Posted 6 months ago

“Parking was nice and near to the terminal but car reg would not work going in or out , had to ring through to let us in ..”

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Posted 6 months ago

“Used Holiday Extras for the first time to park at London City Airport. The booking process was easy and everything went smoothly. Will use again.”

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Posted 6 months ago

“Our initial thoughts were, the parking is a long way from where our ship will be docked. But the parking and taxi ride were very efficient. Our only gripe is that on our return our taxi driver would not lift our cases into or out of the taxi stating he cant lift that. Now I am 76 so a little help would have been good. If I didn't use you again it would be because of this. What would have done if I was disabled? Consequently no tip was offered.”

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Posted 6 months ago

Holiday Extras is rated 4.3 based on 7,122 reviews