Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,129 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,129 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Worked exactly as expected, no hassle no problems and easy to use. Definitely recommended.”

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Posted 7 months ago

“Perfect in and out easy to book.”

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Posted 7 months ago

“As always very friendly, helpful & reliable. 👍”

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Posted 7 months ago

“Lovely and helpful friendly staff, both outward and inward! Highly recommend , no hassle at all Much appreciated!”

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Posted 7 months ago

“Easy booking system., vehicle registration on entry and exit, so no hassle remembering where the ticket is”

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Posted 7 months ago

“airport transfer very smooth. Although we were late arriving driver was waiting when we landed and was very friendly. Return journey was also good and driver was there promptly. Very efficient service”

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Posted 7 months ago

“Easy to collect car and drop off .”

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Posted 7 months ago

“Easy to book easy to use. Quick parking, well done”

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Posted 7 months ago

“Easy peasy! Drop off and pick up quick and efficiently handled by staff. Maybe a few more signs on the way in for first time users, but once you know it’s easy.”

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Posted 7 months ago

“Excellent service on both arrival and collection.”

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Posted 7 months ago

“Booked mid stay car park at Leeds Bradford, had to use overflow car park, which was almost completely full, managed to find a space near the exit, it was a long way to the terminal entrance pulling suitcases uphill, and not much fun to walk back to in the pouring rain.”

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Posted 7 months ago

“Made the journey 10x easier, no driving into the actual airport, no having to find a space. Buses were quick to arrive and we were in and out the office in minutes.”

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Posted 7 months ago

“Easy to park, found a single spot as fussy with my car, it was still perfect when we returned, easy to book out and away.”

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Posted 7 months ago

“Always great service with this company”

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Posted 7 months ago

“Decided to get a hotel instead of driving early morning. Hotel comfortable and nice breakfast.”

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Posted 7 months ago

“We booked the Hilton 5 with parking as it seemed the easiest option for us. Everything went to plan from parking our car, staying overnight and arranging a taxi early the next morning to take us to terminal 5. Our room was lovely, clean and spacious and our meal in the hotel was very good. We arrived back to Heathrow at 6 in the morning and caught a taxi back to the hotel and straight to our car. So easy ..would highly recommend and would definitely use again”

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Posted 7 months ago

“Not given the information surrounding car seat and that it is not provided”

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Posted 7 months ago

“Good price easy to get to ,we were lucky both times the bus was there ,no waiting”

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Posted 7 months ago

“Great service. Was told of road closure and given alternative directions which were easy to follow!! Was a streamlined entrance and exit. Bus & ticket usage was explained clearly. We had a lovely friendly bus driver going but an interested difficult to understand coming back! But overall a very positive experience and would difinitely recommend.”

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Posted 7 months ago

“Pre-paid to park, took all the stress away, and able to leave the airport after our holiday with no hassle, happy to have it sorted prior to holiday xx”

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Posted 7 months ago

Holiday Extras is rated 4.3 based on 7,129 reviews