Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,129 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,129 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick and efficient.”

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Posted 7 months ago

“Extremely chaotic, queues everywhere. I think this the fault of Bristol Airport though as having too many flights departing and arriving at the same time. Coaches from Silver Zone full to bursting. Have used in past and had a much better experience.”

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Posted 7 months ago

“Made it so easy.”

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Posted 7 months ago

“Really easy service to use, car was collected from us just outside the Premier Inn. Given a card which they recommend you take a photo of straight away in case you lose it. Then off we went. On return, we gave the number a call on the card once we had picked up our cases, walked outside & 5 minutes later our car was returned to where we dropped it. It was lovely & clean from the valet wash. All drivers were lovely & no issues at all, would definitely use again.”

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Posted 7 months ago

“Good service”

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Posted 7 months ago

“Our second time using Maple, and we were equally delighted, with top service. Wonderful it's outside the Ulez Zone. Even understood when I'd booked the wrong date in ! Just paid extra .. happily. Just as brilliant coming in to T2, having lefy from T5.”

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Posted 7 months ago

“The holiday inn was a beautiful hotel but I got a parking fine while I checking in at the hotel parked in a proper parking place for 21 minutes before taking my car to the multi storey car park.I parked my car for 7 days and couldn’t not get out of the car park on my return not happy at all”

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Posted 7 months ago

“Easy & very straight forward, although staff on hand to help if needed.. bus runs every 10/ 15 minutes.. so not long to wait.. we use this car park when ever we fly from luton. Which can be 3 to 4 times a year”

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Posted 7 months ago

“Booked a bus transfer from Alicante airport to Benidorm, no problems and all very easy, excellent service and very reasonable prices, would highly recommend.”

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Posted 7 months ago

“Nice not to sit in the airport terminal. The food was absolutely awful in the lounge. Cold and poor quality. Not worth the money . Will not be booking again”

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Posted 7 months ago

“Excellent service easy to use.”

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Posted 7 months ago

“Very convenient parking and within easy walking distance of the terminal.”

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Posted 7 months ago

“Very smoothly done excellent service thank you.”

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Posted 7 months ago

“Everything went to plan. Would definitely use again”

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Posted 7 months ago

“Very quick transport Easy to drop and pick up car. Thanks”

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Posted 7 months ago

“Easy to book and great communication. Goffs Park hotel is a little tired but, clean rooms, comfortable beds and quiet night. Close to the airport. The meet and greet parking was fabulous. Easy to find and the did exactly what we paid for. Would definitely use again.”

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Posted 7 months ago

“Great staff , charging for my car . Easy to transfer to airport.”

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Posted 7 months ago

“User friendly site, booked both airport parking & hotel. Great value. Each time everything went smoothly & happy to use app & book again.”

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Posted 7 months ago

“Have used holiday extras several times at two different airports always happy with the service. Easy to book online.”

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Posted 7 months ago

“Used this hotel before, easy to find. Drop off is easy as you choose which time and the same for collection after Holiday. The only negative was we included a 3 course meal on the night and sorry to say it was very poor, Hunters chicken I think the chicken could have been used as a shoe and lasted the year totally inedible. However we will use this hotel again as the walk( National Trust) is right next door if you have the time and are lovely”

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Posted 7 months ago

Holiday Extras is rated 4.3 based on 7,129 reviews