Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,114 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,114 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ibis hotel staff very helpful for checkin.Room small and bed against the wall,difficult for night time toilet visit. No alarm call system esp given early flight departure.”

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Posted 3 months ago

“Stanhill Court served our purpose well, and is a good hotel. The only negative was that the taxi wasn't allowed to drop us off by our car on our return from Gatwick, and as my husband is 81 and doesn't walk too well, this is a bit of a disadvantage - especially as the car park is so uneven.”

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Posted 3 months ago

“Always use for meet and greet at Heathrow. This time T5 and service always very good. Never had a problem (touch wood)! Thanks”

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Posted 3 months ago

“Was a great start to holiday so easy par motor go to hotel relax and coming back pick up key and away Thankyou great service e”

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Posted 3 months ago

“Not sure who's fault my problem was created by,but for whatever reason the barrier on returning would not open,pressed the help button and talked with a member of staff who told me I had to pay extra as my stay had overrun when I explained I had payed for late return cover still existed I had to pay extra,when she checked my booking she gave me the complete wrong numberplate,eventually after telling her I would not be paying any extra she said she would let me out,her tone was as if she was actually doing me a favour .such a shame as have used many times before without any issues.”

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Posted 3 months ago

“Very good service always use when going on holiday. Never any problems.”

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Posted 3 months ago

“Easy booking process and straightforward handover, we always use Holiday Extras Meet and Greet parking because of the great service.”

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Posted 3 months ago

“Airport transfer. Very smooth operation. Plenty of information. Driver made contact directly on arrival and prior to airport return.”

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Posted 3 months ago

“Service at North terminal better No prob. Bit of a wait .. 15min”

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Posted 3 months ago

“Pleased with how smooth it all went.”

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Posted 3 months ago

“Very easy, nice people.”

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Posted 3 months ago

“Excellent parking facilities.”

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Posted 3 months ago

“Brilliant way to park at Stansted. Quick and convenient shuttle buses to and from the terminal. Just wish that the car could be left there for a longer period!”

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Posted 3 months ago

“Very easy straightforward booking system, and very easy to make changes if needed.”

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Posted 3 months ago

“Always use this hotel with parking at East midlands must admit first time have booked through holiday extras only problem thought our booking included breakfast only to be told we had not paid and booked it would have thought breakfast was included as all hotels”

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Posted 3 months ago

“Easy to see numerous options all in one place. Simple booking process, good communication.”

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Posted 3 months ago

“Everything worked. Good room, quality service, excellent dinner.”

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Posted 3 months ago

“Parking meet and greet @ Manchester T1 was easy and well handled despite us changing our car and registration number just before travelling.”

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Posted 3 months ago

“Purple car parking meet and greet was reasonably priced there were people there to help us when we arrived . The handover process was easy and well handled . When we picked up our bags we called them and the car arrived when we got to the car park . Excellent service, this was at Heathrow T 4”

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Posted 3 months ago

“Always my first choice for airport parking. Very competitive rates. Friendly welcoming and helpful staff. Quick and easy.”

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Posted 3 months ago

Holiday Extras is rated 4.3 based on 7,114 reviews