Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,166 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,166 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Cold room. No staff. Had to knock on the kitchen door to attract bar staff attention. We were the only couple in there however the 2 basic breakfasts we ordered were served 10 minutes apart. Definitely will not use again. £90 for 2 breakfasts 1 flat gin and tonic and a pint of lager”

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Posted 1 year ago

“No issues entering or leaving carpark. Hassle free.”

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Posted 1 year ago

“No problem in either entering or leaving the carpark and a simple walk to the departures hall.”

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Posted 1 year ago

“Brilliant service no hassle”

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Posted 1 year ago

“Parking was simple with no issues bus arrived promptly and same at the airport.”

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Posted 1 year ago

“Parking was so easy with no hassle at all”

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Posted 1 year ago

“Very good service and location. No trekking to the far corners of Linwood!”

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Posted 1 year ago

“Hassle free and close to the terminal”

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Posted 1 year ago

“Customer service very good the transfer to and from the airport was prompt and drivers very helpful and courteous nothing was any problem for them, The only slight issue was finding my car on returning at night as I found the lighting a bit inadequate as a lot of the painted numbers on the bags were pretty well worn but apart from that an excellent service and a great price would certainly recommend and will use again.”

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Posted 1 year ago

“Great access to the Airport Terminal just a short walk under cover.”

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Posted 1 year ago

“Service was welcoming, friendly both o arrival and on the transfer coach. Quick and close to the terminal, will definitely use again. My only complaint is the signage. Not very clear, especially when trying to find at 3 am !”

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Posted 1 year ago

“Overall a very good service, although a little disappointed with a 30 minute wait for the transfer bus to Birmingham airport.”

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Posted 1 year ago

“Easy to book with good options and directions for the car park. I would recommend.”

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Posted 1 year ago

“Quick and easy process, recommend”

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Posted 1 year ago

“I have used this premium meet and greet previously. This is a great service. The staff were friendly and efficient and knew exactly where I could find my car on my return”

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Posted 1 year ago

“Highly recommended to book via Holiday Extras. Everything booked including taxi to Southampton docks. Would definitely use again!”

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Posted 1 year ago

“Good service on Southampton port meet and greet. No problems, just a trouble free experience both dropping off and picking up.”

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Posted 1 year ago

“Quick easy parking”

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Posted 1 year ago

“Great value parking. Well organised just steps to the airport. All staff were very polite. Will definitely use again”

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Posted 1 year ago

“Good service as usual, friendly cheerful chap to meet us at an unearthly time , bus transfer nice & easy timely too 😃”

Helpful Report

Posted 1 year ago

Holiday Extras is rated 4.3 based on 7,166 reviews