Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,118 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

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Metrics

4.3

Based on 7,118 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

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“Happy with car parking booking at Bournemouth Airport.”

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Posted 3 months ago

“Holiday extras always make our holiday start off so special as they always make our airport hotel and car parking so easy and affordable thank you ☺️”

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Posted 3 months ago

“Very simple and efficient with polite staff.”

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Posted 3 months ago

“Excellent service as always”

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Posted 3 months ago

“Easy to access the Long stay car park at Liverpool Airport using Holiday Extras. Our number plate is always recognised so a smooth entry and exit is guaranteed.”

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Posted 3 months ago

“I booked the Meet & Greet services for Stansted Airport through holiday extras and booked 10 months in advance. I also added the passport fast tracking and the insurance for delays for ten days and to be honest the staff were extremely professional on our morning of arrival leaving the vehicle one felt confident. The cost for me was very good value and on our return again the professionalism was noted. The collection was efficient and quick. We will definitely use the M&G service again when flying from Stansted. OK the car was dusty, but what would I expect :-).”

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Posted 3 months ago

“Good prices!”

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Posted 3 months ago

“holiday extras booking and the customer service team were very efficient and helpful. Booking was easy. Just a note at Manchester Airport, whilst I appreciate there was a late change to the car park. Perhaps a note to the receptionist at Voyager to check their records for bookings, as the people I was talking to at the entrance / exit were not up to date and took some convincing to let me proceed through the barriers.”

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Posted 3 months ago

“All very smooth and efficient”

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Posted 3 months ago

“Always use M&G, once again excellent service”

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Posted 3 months ago

“Excellent service”

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Posted 3 months ago

“Worked perfectly car waiting on our return”

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Posted 3 months ago

“Hotel clean staff friendly and very easy to get to Heathrow Airport on public transport from the hotel.”

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Posted 3 months ago

“Car park was closed when I arrived at 3:30 in the morning. Had to rearrange parking which was very stressful and had to pay extra £152 on top what I had already paid for parking and hotel from holiday extras. Was so stressed out before holiday even began. Worry is got same car park and hotel booked for Xmas break and had no contact from holiday extras about this booking”

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Posted 3 months ago

“Easy to book and to find the car park. No problems entering and exiting. Quite full so spaces were limited but still found a space. Have booked again for the next holiday”

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Posted 3 months ago

“Easy to book , easy entrance and very easy exit , would definitely recommend”

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Posted 3 months ago

“We had to cancel our holiday due to my wife being hospitalised. Tried to cancel our booking or Lee for a later date. Did not get a response from you”

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Posted 3 months ago

“Easy to park up and a regular shuttle bus to and from the airport. The only issue we had is that we arrived a little earlier than booked and when I tried to contact Holiday Extras the number was not valid. I wanted to pay if needed for the extra time. However it turned our fine. We will definitely book again.”

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Posted 3 months ago

“Long wait infrequent bus service, poor signing of bus stop at terminal.”

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Posted 3 months ago

“Excellent service as always.”

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Posted 3 months ago

Holiday Extras is rated 4.3 based on 7,118 reviews