Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,157 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,157 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

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“Arrival ok when returned had to pay over stay even though flight number was given time was incorrect and out of time what is the point of asking flight numbers”

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Posted 11 months ago

“easy to find it and good location , fast transfer to the terminal”

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Posted 11 months ago

“Number plate was not recognised on our exit and £248 charge came up.... When we pressed for assistance they did not recognise the plate either so had to find the booking reference.... in all added 20 minutes on our exit”

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Posted 11 months ago

“Have always parked with a night stay at Renaissance. Never had a problem. Would recommend.”

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Posted 11 months ago

“We always use sentinel parking at Leeds Bradford airport. Always the same great service, it certainly can't be bettered so quick and the wonderful service with a smile what more can you ask. Thank you.”

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Posted 11 months ago

“Price, ease of use and customer service”

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Posted 11 months ago

“Chuffed with that”

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Posted 11 months ago

“Meet and Greet at Manchester Airport Terminal excellent service would highly recommend”

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Posted 11 months ago

“Communication was good! Car was good”

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Posted 11 months ago

“Very easy parking at Exeter Airport- no problems and close to airport”

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Posted 11 months ago

“Heathrow Purple Parking excellent, despite our 2 hour delay.”

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Posted 11 months ago

“Everything went smoothly with APH parking at Gatwick and return transfer from airport very punctual.”

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Posted 11 months ago

“Parked at park to travel at Leeds excellent service from the minute we arrived the service we received was first class arrived at 4-30 am it was that well agonised we were in check in in 10 mins”

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Posted 11 months ago

“Very helpful with issues with carpark barrier and the cancellation and rebooking of arrival and departure.”

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Posted 11 months ago

“No issues apart from me putting in the wrong reg, staff dealt with issue over the intercom immediately so no dramas”

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Posted 11 months ago

“Very good service at Bournemouth airport parking. Now booked for April 5th. Thank you.”

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Posted 11 months ago

“Simple and great value”

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Posted 11 months ago

“When we arrived at the hotel.we were told they did not have our booking,so we were given a twin room which was freezing cold , very outdated and not a pleasant stay..When we arrived back at the long stay car park we went to leave through the barrier, it came up we owed £20. We called for assistance and we're told you have only booked seven nights instead of 8 nights. Luckily I had a message on my phone to prove I had booked 8 nights. Very poor experience.”

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Posted 11 months ago

“On time, polite driver. Easy to find. Lovely clean minibus for the transfer. 5 sharing and plenty of room and WiFi.”

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Posted 11 months ago

“Spot on value and smooth process from dropping off car to pick up! Simple and straight forward. You parked and kept the keys. Can't really ask for much more”

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Posted 11 months ago

Holiday Extras is rated 4.3 based on 7,157 reviews