Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.28

4.3 Rating 7,114 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 7,114 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

customerrelations@holidayextras.com

Write Your review

Tell us how Holiday Extras made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very convenient and good value. No problems at all.”

Helpful Report

Posted 2 months ago

“Very good service”

Helpful Report

Posted 2 months ago

“Easy convenient and good value”

Helpful Report

Posted 2 months ago

“I book with holiday extras a lot. I booked airport stay at premier inn standsted with parking. Then realised the parking was from the next day at long term car park had to pay further £15 at premier inn the night to park for four hours. Then when I drove to the long term carpark for 6am it wasn’t expecting me until 6pm that night so was advised I was going to be charged £40 on my return. Holiday extras were not interested at all. On my return the machine told me I owed £160 I spoke to the operator who understood my situation and let me out always park like this at Gatwick never had this problem. You shouldn’t advertise airport parking if you have to move your car 🤦‍♀️😳”

Helpful Report

Posted 2 months ago

“Very good service”

Helpful Report

Posted 2 months ago

“Excellent service no stress just leave the car and go excellent service coming back it was good that you scan a code and get your keys and get your car”

Helpful Report

Posted 2 months ago

“Quick on the way to the resort, a bit drawn out on way back but on time and decent price so all good.”

Helpful Report

Posted 2 months ago

“Booked car hire through holiday extras! Always simple and cheapest price! 👍”

Helpful Report

Posted 2 months ago

“Relaxed way to arrive and depart from an airport”

Helpful Report

Posted 2 months ago

“No issues”

Helpful Report

Posted 2 months ago

“Hotel room was fine, transport to and from airport good but the restaurant was terrible poor service and food was luke warm and small portions, I would normally have sent it back but I waited so long I was so hungry I ate it wouldn’t re book this hotel”

Helpful Report

Posted 2 months ago

“Easy to use. Very close to terminal”

Helpful Report

Posted 2 months ago

“Helpful check-in operators on arrival. On our return a nice lady staff member - having noticed my advanced years! - offered to have our driven nearer to the office as it was located at a far corner. We declined, but really appreciated her concern. Her genuine concern.”

Helpful Report

Posted 2 months ago

“Mere Court hotel is an fab base to start your holidays. We have had excellent service both times we have used the stay and park option for Manchester airport. Taxi service to and from the airport was smooth and hassle free. Would def recommend”

Helpful Report

Posted 2 months ago

“100% spot on service arrives 5.00am simple check in and key handover bus immediately waiting on return bus awaiting straight forward key return car parked 5 yards away and on way home within 10 mins of leaving airport building to get bus”

Helpful Report

Posted 2 months ago

“The mid stay is a long way from T1&T3 There is no signage in the MidStay to get you on the right track to the terminals (plenty of Signage back from the terminals to the MS though) Signage for the car exit ramp is practically non existent and direction of travel arrows very misleading! Would only use this car park again if there was nothing at all available. It was also expensive.”

Helpful Report

Posted 2 months ago

“Parked car 6 miles away from actual car park I dropped it off at, not told by anyone car would be moved.”

Helpful Report

Posted 2 months ago

“The hotel was excellent and the parking very good. The Hoppa bus transfer was very poor! Despite being assured that there was a bus every 30 minutes we had to queue for over an hour after an overnight flight. I could not recommend this service.”

Helpful Report

Posted 2 months ago

“Great service everything went like clockwork great app to use”

Helpful Report

Posted 2 months ago

“Soo easy mobile app Recommend it”

Helpful Report

Posted 2 months ago

Holiday Extras is rated 4.3 based on 7,114 reviews