Holiday Extras Reviews

Name: Holiday Extras
Rating: 4.27

4.3 Rating 6,965 Reviews

82 %

of reviewers recommend Holiday Extras

Company Reviews

Questions

Metrics

4.3

Based on 6,965 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024

Nicola

Holiday Extras 1 star review on 8th November 2024

Anonymous

Holiday Extras 2 star review on 28th October 2024

Holiday Extras 3 star review on 31st August 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always use jetparks 3 . It's the best way to park your car and get away with no hassle. The only reason I've reduced the rating this time is because the fee went up astronomically from £70+ to £120+. Same duration, same year... so why such an increase?”

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Posted 2 months ago

“Simple easy straightforward no issues would recommend”

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Posted 2 months ago

“Waiting for us on arrival and early to pick us up”

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Posted 2 months ago

“They were there when we arrived at 4am. On return we rang from baggage reclaim and my car arrived as we went to MBW desk to collect. Excellent.”

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Posted 2 months ago

“Booked meet treat Cardiff airport . First class . Have used before and will use again”

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Posted 2 months ago

“Excellent - used many times for car parking and always worked flawlessly”

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Posted 2 months ago

“Booked airport hotel, car parking and airport transfers with Holiday Extras. In all cases the service was excellent. I had already used the hotel and car parking for previous holidays but this was the first time I had booked the airport transfer service (Faro to resort and return). Absolutely brilliant. Efficient, on time, comfortable vehicles and friendly, helpful drivers. I will certainly use them again. Very happy customer.”

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Posted 2 months ago

“Easy from booking to leaving the airport”

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Posted 2 months ago

“The place was overbooked.. I was on my own and still had to share a table, if I had been a couple or a foursome then no chance of a table. The food was minimal, two or three bits of salad, warm/tepid soup, two hot dishes curry or carne, no other choices. Had to queue for a glass of small wine. Tables messy and not cleared regularly. Very, very disappointing and never again, it was more crowded than in the terminal floor and would rather have paid the same amount to have a decent meal and a proper glass of wine in one of the restaurants. This was the most expensive lounge but from what I hear probably the worst. Cannot understand why Holiday Extras have added this to their portfolio - reflects badly on them and unlikely to trust them in the future.”

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Posted 2 months ago

“It just works”

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Posted 2 months ago

“Very reliable and easy to use we were greated by staff on arrival and told where to park highly recommended as so easy”

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Posted 2 months ago

“I landed, called once I received my bag. Then waited 1hr 35 mins for my car. Even the staff were embarrassed. Second time it’s happened. This is supposed to be meet and greet. I could have got home faster on the train”

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Posted 2 months ago

“Fast, efficient service, polite staff. Perfect”

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Posted 2 months ago

“Easy to park and collect car. I have used Holiday Extras many times and have never been let down. Great service”

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Posted 2 months ago

“Meet and greet so easy to do Easy to find and so close to the airport Makes the beginning and end of holiday stress free”

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Posted 2 months ago

“Easy to book - convenient for airport - little expensive!”

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Posted 2 months ago

“Booking airport parking very easy. Silver parking at Bristol airport very smooth, easy checking and coach for transport to departures Would definitely use again”

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Posted 2 months ago

“Everyone very helpful from the call centre when I had a problem changing the make of my car to the bus drivers carrying out the transfer from Skyport to the airport”

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Posted 2 months ago

“The transfer coach was easy to find. The coach modern and clean. The driver was polite and friendly.”

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Posted 2 months ago

“Very helpful and pleasant staff”

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Posted 2 months ago

Holiday Extras is rated 4.3 based on 6,965 reviews