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Holiday Extras Reviews

4.3 Rating 7,156 Reviews
82 %
of reviewers recommend Holiday Extras
4.3
Based on 7,156 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.1 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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Email:

customerrelations@holidayextras.com

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Holiday Extras 1 star review on 18th November 2024
Nicola
Holiday Extras 1 star review on 18th November 2024
Nicola
Holiday Extras 1 star review on 18th November 2024
Nicola
Holiday Extras 1 star review on 18th November 2024
Nicola
Holiday Extras 1 star review on 8th November 2024
Anonymous
Holiday Extras 2 star review on 28th October 2024
GW
Holiday Extras 3 star review on 31st August 2024
Anonymous
30
Anonymous
Anonymous  // 01/01/2019
Great staff, nice relaxed start to our holiday.
Helpful Report
Posted 10 months ago
Taxi had not been booked and after two hours wait on arrival and trying to sort out we were told to make our own way- not a good way to start holiday Return taxi was not confirmed despite contacting holiday extras so made our own way Local taxis cost less than the charge made by holiday extras
Helpful Report
Posted 10 months ago
Easy to find and Brilliantly run only negative is the Girls on the Desk could be friendlier. Shame but still give them 5 *
Helpful Report
Posted 10 months ago
Easy booking,efficient,helpful,and reasonably priced
Helpful Report
Posted 10 months ago
It couldn't be any easier to book or to park
Helpful Report
Posted 10 months ago
Easy to book and at a very reasonable price 👌 used before for all my holiday parking
Helpful Report
Posted 10 months ago
Quick, efficient service with regard to buses To the airport. Slightly longer wait than advertised when returning to car at end of trip.
Helpful Report
Posted 10 months ago
Very close to Birmingham airport. Bus was efficient and easy to follow instructions.
Helpful Report
Posted 10 months ago
5 star service as usual
Helpful Report
Posted 10 months ago
Rang as instructed when bags were picked up but waited 30 mins for car arrive at the meeting point - fella behind the desk seemed less than interested and all the heating / air-con and seat settings had been changed - have used Purple Parking loads of times and never had that experience with them. Will avoid you guys in the future.
Helpful Report
Posted 10 months ago
Fast and efficient
Helpful Report
Posted 10 months ago
Good location,fast easy transfer.
Helpful Report
Posted 10 months ago
Easy to find and next to the terminal. Key drop easy on our return.
Helpful Report
Posted 10 months ago
When we arrived at Manchester Airport the meet and greet the camera did not recognise our car registration plate. For a while no-one answered on the emergency system and a queue formed behind us. The system did not recognise our booking number and if we hadn't printed off the proof of purchase we would have been completely stuck. Awful start to holiday.
Helpful Report
Posted 10 months ago
Maple Meet and Greet at Gatwick is just brilliant. Easy to find, friendly staff. So close to the North terminal. I have already recommended to family and friends. With and without a hotel stay.
Helpful Report
Posted 10 months ago
Easy booking and your number plate is recognised on entry and exit so no need to worry about bits of paper or QR codes. Took some time to find a space. Good regular bus transfers
Helpful Report
Posted 10 months ago
Dropping car off was a doddle arrived slightly early but it wasn’t a problem.picking car up was not so good,I was told when in baggage to ring and I did to be told my car was already in the car park,so I made my way to the desk to pick my car up and was told I had five minutes to get out of the car park or I would have to pay to get out.when arriving at the barrier I inserted my ticket and to be told I had to pay £6-50 to exit the car park.😡
Helpful Report
Posted 10 months ago
Drop off car park had changed and nobody informed us. There was a man in a neon jacket redirecting people to short stay level 4. At level 4 no maple parking desk had to use purple parking same on return when we waited 10 mins for our car to appear. It had been driven 8 miles (round trip?) and had mud on the pedals and paper sheet in the footwell. What a shambles Holiday Extras should have informed us of the change did Maple Parking not inform them?
Helpful Report
Posted 10 months ago
Easy to find, plenty of parking and frequent buses to airport. Stress free
Helpful Report
Posted 10 months ago
Seamless process. Mid stay car park easy to access. Hotel well located
Helpful Report
Posted 10 months ago
Holiday Extras is rated 4.3 based on 7,156 reviews